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<DIV><SPAN class=832240717-27062005><FONT face=Arial color=#0000ff size=2>I have
the same problem.</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]<B>On Behalf Of </B>Labonte,
Phil<BR><B>Sent:</B> Monday, June 27, 2005 12:15 PM<BR><B>To:</B> Maciak, TJ;
rt-users@lists.bestpractical.com<BR><B>Subject:</B> RE: [rt-users]
SendEmail.pm troubles<BR><BR></FONT></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">I have the same
problem<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
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face="Times New Roman" size=3><SPAN style="FONT-SIZE: 12pt">
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</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Maciak, TJ<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, June 27, 2005 11:20
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
rt-users@lists.bestpractical.com<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [rt-users] SendEmail.pm
troubles</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Anyone else have problems with the
"Reply to Requestor" functionality (or adding an email address in CC: or BCC:
fields?).</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">No email gets sent and my log
looks like this:</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">[Mon Jun 27 14:12:08 2005]
[debug]: About to think about scrips for transaction #446
(/opt/rt3/lib/RT/Transaction_Overlay.pm:154)<BR>[Mon Jun 27 14:12:08 2005]
[debug]: About to prepare scrips for transaction #446
(/opt/rt3/lib/RT/Transaction_Overlay.pm:158)<BR>[Mon Jun 27 14:12:08 2005]
[debug]: Found 5 scrips (/opt/rt3/lib/RT/Scrips_Overlay.pm:354)<BR>[Mon Jun 27
14:12:09 2005] [debug]: About to commit scrips for transaction #446
(/opt/rt3/lib/RT/Transaction_Overlay.pm:167)<BR>[Mon Jun 27 14:12:09 2005]
[info]: <<A
href="mailto:rt-3.4.2-27-446-5.9.12495554572168@example.com">rt-3.4.2-27-446-5.9.12495554572168@example.com</A>>
#27/446 - Scrip 5 (/opt/rt3/lib/RT/Action/SendEmail.pm:235)<BR>[Mon Jun
27 14:12:09 2005] [info]: <<A
href="mailto:rt-3.4.2-27-446-5.9.12495554572168@example.com">rt-3.4.2-27-446-5.9.12495554572168@example.com</A>>
No recipients found. Not
sending. (/opt/rt3/lib/RT/Action/SendEmail.pm:247)<BR>[Mon Jun 27
14:12:09 2005] [info]: <<A
href="mailto:rt-3.4.2-27-446-6.12.2683551134008@example.com">rt-3.4.2-27-446-6.12.2683551134008@example.com</A>>
#27/446 - Scrip 6 (/opt/rt3/lib/RT/Action/SendEmail.pm:235)<BR>[Mon Jun
27 14:12:09 2005] [info]: <<A
href="mailto:rt-3.4.2-27-446-6.12.2683551134008@example.com">rt-3.4.2-27-446-6.12.2683551134008@example.com</A>>
No recipients found. Not
sending. (/opt/rt3/lib/RT/Action/SendEmail.pm:247)<BR>[Mon Jun 27
14:12:09 2005] [info]: <<A
href="mailto:rt-3.4.2-27-446-7.4.03791924549544@example.com">rt-3.4.2-27-446-7.4.03791924549544@example.com</A>>
#27/446 - Scrip 7 (/opt/rt3/lib/RT/Action/SendEmail.pm:235)<BR>[Mon Jun
27 14:12:09 2005] [info]: <<A
href="mailto:rt-3.4.2-27-446-7.4.03791924549544@example.com">rt-3.4.2-27-446-7.4.03791924549544@example.com</A>>
No recipients found. Not
sending. (/opt/rt3/lib/RT/Action/SendEmail.pm:247)</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">It finds Scrip #6 (which is the
one that sends to Requestor) but it does not find the requestor address and if
I type in a CC or BCC these items also never get
found.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Any help, tips, ideas would be
very appreciated.</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Thanks,</SPAN></FONT><o:p></o:p></P></DIV>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">T.J.
Maciak</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><BR></SPAN></FONT><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Internet/Intranet
Developer<BR>Department of IT<BR>City of <st1:City w:st="on"><st1:place
w:st="on">Grand Rapids</st1:place></st1:City><BR>P:
(616)456-3713</SPAN></FONT><o:p></o:p></P>
<P class=MsoNormal style="MARGIN-BOTTOM: 12pt"><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">F:
(616)456-3448<o:p></o:p></SPAN></FONT></P>
<DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"> <o:p></o:p></SPAN></FONT></P></DIV></DIV></BLOCKQUOTE></BODY></HTML>