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I am having problems with RT 3.4.1 in that if an owner is assigned to a
ticket when the ticket is created, no notification is sent to the
owner. The notification is sent to the requester however.<br>
<br>
If the ticket already exists and the owner is changed, notification is
correctly sent to the owner.<br>
<br>
I am using the default scrips for notification of owner change and
notification to the requester for ticket creation and both are
executing on the default of TransactionCreate.<br>
<br>
Is this possibly a problem with the order the scrips are executing and
is there a way to specify the execution order of scrips?<br>
<br>
Thanks,<br>
Scott<br>
<div class="moz-signature">-- <br>
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<td width="48%">Scott Parrill</td>
<td width="2%">|</td>
<td width="48%">When the legends die, the dreams end.</td>
</tr>
<tr>
<td>Area Technology & Communications Manager</td>
<td>|</td>
<td>When the dreams end, there is no more greatness.</td>
</tr>
<tr>
<td>Wyoming GISciences Center</td>
<td>|</td>
<td><br>
</td>
</tr>
<tr>
<td>University of Wyoming</td>
<td>|</td>
<td><br>
</td>
</tr>
<tr>
<td>Laramie, WY 82071</td>
<td>|</td>
<td><x-tab> </x-tab><x-tab> </x-tab><x-tab> </x-tab><x-tab> </x-tab>When
the Legends Die</td>
</tr>
<tr>
<td>PH: (307)766-2524 FAX: (307)766-2744</td>
<td>|</td>
<td><x-tab> </x-tab><x-tab> </x-tab><x-tab> </x-tab><x-tab> </x-tab>Hal
Bowland</td>
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<td><a class="moz-txt-link-abbreviated"
href="mailto:sparrill@uwyo.edu">sparrill@uwyo.edu</a></td>
<td>|</td>
<td><br>
</td>
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