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<DIV><SPAN class=829144620-29062005><FONT face=Arial size=2>Has anyone created a
solution for having a set of custom fields and depending on what custom field
they pick, it shows a subset of options for them to pick
from?</FONT></SPAN></DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial size=2>It would be
something along the lines of this:</FONT></SPAN></DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial size=2>Custom Field: Call
Type</FONT></SPAN></DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial
size=2>Software</FONT></SPAN></DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial
size=2>Hardware</FONT></SPAN></DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial
size=2>Other</FONT></SPAN></DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial size=2>Custom
Field: </FONT></SPAN><SPAN class=829144620-29062005><FONT face=Arial
size=2>Category</FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial
size=2>Parent Child</FONT></SPAN></DIV>
<DIV><SPAN class=829144620-29062005><FONT face=Arial size=2>=======
=====</FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2><SPAN class=829144620-29062005>Software
Oracle</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=829144620-29062005>Software
Microsoft</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=829144620-29062005>Software
Apache Foundation</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=829144620-29062005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=829144620-29062005>Hardware
Keyboard</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=829144620-29062005>Hardware
Monitor</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=829144620-29062005>Hardware
Mouse</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=829144620-29062005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=829144620-29062005>Other Item
A</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=829144620-29062005>Other Item
B</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=829144620-29062005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=829144620-29062005></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=829144620-29062005>The ticket would ask
a user to select from the first custom field, "Call Type" and when they selected
their item, it would record that and then allow them to choose a child item
under the "Category" field that was related to the parent that they had
chosen.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV align=left><SPAN style="FONT-FAMILY: times new roman"><FONT face=Arial
size=2>T.J. Maciak</FONT></SPAN></DIV><SPAN
style="FONT-FAMILY: times new roman">
<DIV align=left><BR><FONT face=Arial size=2>Internet/Intranet
Developer<BR>Department of IT<BR>City of Grand Rapids<BR>P:
(616)456-3713</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>F:
(616)456-3448<BR><BR></DIV></FONT></SPAN>
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