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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-tab-count:1'> </span>I
wrote in a few weeks ago regarding pre-populating my RT database with
information that I’m currently tracking in a spreadsheet. <span
style='mso-spacerun:yes'> </span>Someone (thanks, Steve) suggested using
the “Tools => Offline Edits” functionality.<span
style='mso-spacerun:yes'> </span>I’m finally at the point where I’m
looking into how to do that, but can’t seem to find any documentation on
the feature.<span style='mso-spacerun:yes'> </span>Specifically, my
questions are:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>-Is it possible to populate a custom
field?<span style='mso-spacerun:yes'> </span>If so, how do I do so?<span
style='mso-spacerun:yes'> </span>I don’t know what my fields are
stored as in the back-end DB, but they’re called “Target Release”
“LOE”, and so on.<span style='mso-spacerun:yes'> </span>I
imagine the back-end fields don’t have spaces in them, but am not sure
how to set up the template.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>-What format does my upload file
need to be in?<span style='mso-spacerun:yes'> </span>I think it’s a
text file, but I don’t know how it should be delimited, etc. <span
style='mso-spacerun:yes'> </span>I’d rather use an Excel spreadsheet,
but in any case my guess is that the fields in my file need to match up with
the fields in the template.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:.5in'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-tab-count:1'> </span>Any
assistance you can provide will be greatly appreciated.<span
style='mso-spacerun:yes'> </span>Thanks in advance for your help…<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><span style='mso-tab-count:14'> </span>-John<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Running RT 3.4.2 on <span class=SpellE>Slackware</span> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;mso-no-proof:yes'>--</span></font><span style='mso-no-proof:
yes'><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;mso-no-proof:yes'>John Kaczala</span></font><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;mso-no-proof:yes'>Upoc Networks, Inc.</span></font><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;mso-no-proof:yes'>536 Broadway, 3rd Floor</span></font><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal><st1:place><st1:City><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;mso-no-proof:yes'>New York</span></font></st1:City><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;mso-no-proof:
yes'>, </span></font><st1:State><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;mso-no-proof:yes'>NY</span></font></st1:State><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;mso-no-proof:
yes'> </span></font><st1:PostalCode><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial;mso-no-proof:yes'>10012</span></font></st1:PostalCode></st1:place><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'><a href="mailto:johnk@upocnetworks.com"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>johnk@upocnetworks.com</span></font></a><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;mso-no-proof:yes'>646-291-6279 (office)</span></font><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;mso-no-proof:yes'>Upoc handle: jsk</span></font><span
style='mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt;mso-no-proof:yes'> </span><o:p></o:p></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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