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<font size=3>At Friday 7/15/2005 03:27 PM, Viren Patel wrote:<br>
<blockquote type=cite class=cite cite="">Hello. I am using RT 3.2.3. I
would like to create a scrip<br>
to move a ticket from one queue to another when the<br>
ticket is deleted. So I created a custom scrip for the<br>
originating queue as follows:</blockquote><br>
One more question that occurred to me - as you are immediately changing
the status to new as soon as the ticket is deleted (as well as moving to
another queue), why not just change the queue for these tickets and not
bother about deleting?<br><br>
Steve</font></body>
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