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<BODY style="MARGIN: 4px 4px 1px; FONT: 10pt Tahoma">>>> Les Mikesell<les@futuresource.com> 7/22/2005 4:40:25 PM >>><BR>
<DIV style="COLOR: #000000">On Fri, 2005-07-22 at 10:53, Manfred Koroschetz wrote:<BR>> Thank you for pointing me to .. Web.pm. Indeed it has the expected<BR>> code.<BR>> Nevertheless and unfortunately it still does not work. I tried<BR>> hardcoding my username (RT as per name field in user table) to check<BR>> if it would work, but it definitely does not.<BR><BR>Did you restart apache to pick up the change? </DIV>
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<DIV style="COLOR: #000000">A: Yes I did.<BR><BR><BR>> thank you in advance for any additional suggestions and steps to take<BR>> to get it going.<BR><BR>The usual way is to either use Apache's basic authentication or load<BR>an apache module that authenticates the way you want and sets<BR>REMOTE_USER accordingly. I am using mod_auth_pam on a RedHat box<BR>which is configured to use either local system accounts or check<BR>against a Windows domain but anything that works with apache should<BR>work with RT.<BR></DIV>
<DIV style="COLOR: #000000">A: I understand, but am not sure that any mod_auth_pam would work for our project. Now from your description it seems that you don't have a problem with your environment and you use REMOTE_USER through mod_auth_pam and a Windows domain controller. </DIV>
<DIV style="COLOR: #000000">My questions arer:</DIV>
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<DIV style="COLOR: #000000">—>Are you using RT 3.4.2 ?</DIV>
<DIV style="COLOR: #000000">—>Did you have to do anything else, other then change your RT_Siteconfig.pm ?</DIV>
<DIV style="COLOR: #000000"><BR>-- <BR> Les Mikesell<BR> les@futuresource.com<BR><BR>Thanks</DIV>
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<DIV style="COLOR: #000000">Manfred Koroschetz<BR></DIV></BODY></HTML>