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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;text-justify:inter-ideograph'><font
size=2 color=navy face=Arial><span style='font-size:10.0pt;font-family:Arial;
color:navy'><span style='mso-tab-count:1'> </span></span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Hi folks,<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;text-justify:inter-ideograph'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;text-justify:inter-ideograph'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><span
style='mso-tab-count:1'> </span>I would like to know if there is a
feature to change the type of a custom field. For example, “Custom Field
1 – DateTime”.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;text-justify:inter-ideograph'><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><span
style='mso-tab-count:1'> </span>Because, in the query builder, when
I need to create a clause in the query to filter some tickets, these custom
filters are being filtered incorrectly.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;text-justify:inter-ideograph;
text-indent:35.4pt'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I imagine that these fields are compared like String Type.
How can I solve it? Because, we have some custom fields that maintain dates,
times, integers and others.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;text-justify:inter-ideograph;
text-indent:35.4pt'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Then, I think that they need to be managed with a different
logic to filter correctly.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;text-justify:inter-ideograph;
text-indent:35.4pt'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;text-justify:inter-ideograph;
text-indent:35.4pt'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>An important thing is that in the query builder for built-in
fields, for different types of fields, the option to filter is different as
well.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;text-justify:inter-ideograph;
text-indent:35.4pt'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-align:justify;text-justify:inter-ideograph;
text-indent:35.4pt'><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks in advanced.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-indent:35.4pt'><font size=2 face="Arial Narrow"><span
style='font-size:10.0pt;font-family:"Arial Narrow"'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><font
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SimSun;mso-bidi-font-weight:bold;mso-bidi-font-style:italic;mso-no-proof:yes'>Rodrigo</span></font><span
lang=PT-BR style='mso-ansi-language:PT-BR;mso-no-proof:yes'><o:p></o:p></span></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span lang=PT-BR
style='font-size:12.0pt;mso-ansi-language:PT-BR'><o:p> </o:p></span></font></p>
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