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Sounds like you've installed the Statistics module. It breaks a line of
code in 3.4.2 regarding the search builder interface.<br>
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Follow the instructions from the link below to resolve....<br>
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<a class="moz-txt-link-freetext" href="http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage">http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage</a><br>
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Regards,<br>
<br>
Les<br>
<br>
Olivier Gigondan wrote:
<blockquote cite="mid005101c59cc5$99d71ff0$ab1f09c0@MYRAT" type="cite">
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  <div><font face="Arial" size="2">Hello !</font></div>
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  <div><font face="Arial" size="2">after upgrading from 3.0.10 to 3.4.2
the section "Tickets" on the left of the web interface. The link search
the file "Listing.html" which doesn't exist in the installation of this
new version.</font></div>
  <div><font face="Arial" size="2">Can i have help ?</font></div>
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<a class="moz-txt-link-freetext" href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>

Be sure to check out the RT Wiki at <a class="moz-txt-link-freetext" href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</a></pre>
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