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You should probably check through the "Configuration" - "Global" -
group rights and or user rights. You may have to define privileges for
the root user to do searches.<br>
<br>
What error do you get if you login as root and try to search?<br>
<br>
Regards,<br>
<br>
Les<br>
<br>
Olivier Gigondan wrote:
<blockquote cite="mid008501c59cdf$a1f73520$ab1f09c0@MYRAT" type="cite">
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<div><font face="Arial" size="2">Thanks for the url. But now it works
except for the "root user"</font></div>
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<div
style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;">-----
Original Message ----- </div>
<div
style="background: rgb(228, 228, 228) none repeat scroll 0%; -moz-background-clip: initial; -moz-background-origin: initial; -moz-background-inline-policy: initial; font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>From:</b>
<a title="support@cyberpro.com.au"
href="mailto:support@cyberpro.com.au">Les Stott</a> </div>
<div
style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>To:</b>
<a title="ogigondan@coframi-toulouse.com"
href="mailto:ogigondan@coframi-toulouse.com">Olivier Gigondan</a> </div>
<div
style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Cc:</b>
<a title="rt-users@lists.bestpractical.com"
href="mailto:rt-users@lists.bestpractical.com">rt-users@lists.bestpractical.com</a>
</div>
<div
style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Sent:</b>
Tuesday, August 09, 2005 1:00 PM</div>
<div
style="font-family: arial; font-style: normal; font-variant: normal; font-weight: normal; font-size: 10pt; line-height: normal; font-size-adjust: none; font-stretch: normal;"><b>Subject:</b>
Re: [rt-users] "Search" doesn't work anymore</div>
<div><br>
</div>
Sounds like you've installed the Statistics module. It breaks a line of
code in 3.4.2 regarding the search builder interface.<br>
<br>
Follow the instructions from the link below to resolve....<br>
<br>
<a class="moz-txt-link-freetext"
href="http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage">http://wiki.bestpractical.com/index.cgi?RT3StatisticsPackage</a><br>
<br>
Regards,<br>
<br>
Les<br>
<br>
Olivier Gigondan wrote:
<blockquote cite="mid005101c59cc5$99d71ff0$ab1f09c0@MYRAT"
type="cite">
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<div><font face="Arial" size="2">Hello !</font></div>
<div> </div>
<div><font face="Arial" size="2">after upgrading from 3.0.10 to
3.4.2 the section "Tickets" on the left of the web interface. The link
search the file "Listing.html" which doesn't exist in the installation
of this new version.</font></div>
<div><font face="Arial" size="2">Can i have help ?</font></div>
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_______________________________________________
<a class="moz-txt-link-freetext"
href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</a>
Be sure to check out the RT Wiki at <a class="moz-txt-link-freetext"
href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</a></pre>
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