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<div class="Normal"><span style='font-size: 10pt;'>Ian,</span></div>
<div class="Normal"><br></div>
<div class="Normal"><span style='font-size: 10pt;'>Thanks for the reply. I
looked into the wiki and saw the perl script to delete sessions in the DB,
however within my SESSIONS table there is no data.</span></div>
<div class="Normal"><br></div>
<div class="Normal"><span style='font-size: 10pt;'>It appears that the cookie is
set for expiration "at the end of Session". Meaning whenever a user closes
their browser</span><br><span style='font-size: 10pt;'>It removes the cookie. I
did wiki searches for session , cookie and for timeout but found nothing to help
tell me</span><br><span style='font-size: 10pt;'>How to configure the session in
RT. </span></div>
<div class="Normal"><br></div>
<div class="Normal"><span style='font-size: 10pt;'>That’s when I searched
through all of the RT user list archives and found this interesting
information</span><br><span style='font-size: 10pt;'>And yes, it still applies
even for RT v3.4.2</span></div>
<div class="Normal"><br></div>
<div class="Normal"><span style='font-size: 10pt;'><a
href="http://lists.bestpractical.com/pipermail/rt-devel/2004-November/006503.html">http://lists.bestpractical.com/pipermail/rt-devel/2004-November/006503.html</a></span></div>
<div class="Normal"><br></div>
<div class="Normal"><span style='font-size: 10pt;'>T.J. Maciak</span></div>
<div class="Normal"><br></div>
<div class="Normal"><span style='font-size: 10pt;'>Internet/Intranet
Developer</span><br><span style='font-size: 10pt;'>Department of
IT</span><br><span style='font-size: 10pt;'>City of Grand
Rapids</span><br><span style='font-size: 10pt;'>P:
(616)456-3713</span><br><span style='font-size: 10pt;'>F:
(616)456-3448</span><br><span style='font-size: 10pt;'></span><br></div>
<div class="Normal"><br></div>
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