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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=228085214-17082005>I found the answer... it can be changed in
/opt/rt3/share/html/Elements/MyRequests</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=228085214-17082005>and moved to
/opt/rt3/local/html/Elements/MyRequests</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV align=left><SPAN style="FONT-FAMILY: times new roman"><FONT face=Arial
size=2>T.J. Maciak</FONT></SPAN></DIV><SPAN
style="FONT-FAMILY: times new roman">
<DIV align=left><BR><FONT face=Arial size=2>Internet/Intranet
Developer<BR>Department of IT<BR>City of Grand Rapids<BR>P:
(616)456-3713</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>F:
(616)456-3448<BR><BR></DIV></FONT></SPAN>
<DIV> </DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> Maciak, TJ <BR><B>Sent:</B> Wednesday,
August 17, 2005 9:59 AM<BR><B>To:</B>
rt-users@lists.bestpractical.com<BR><B>Subject:</B> [rt-users] 10 oldest unowned
tickets<BR></FONT><BR></DIV>
<DIV></DIV>
<P>
<DIV class=Normal><SPAN style="FONT-SIZE: 10pt">Is there a default setup to show
the 10 oldest unowned tickets instead of the 10 newest ones?</SPAN><BR><SPAN
style="FONT-SIZE: 10pt">Or is this something that would have to be
customized?</SPAN></DIV>
<DIV class=Normal><BR></DIV>
<DIV class=Normal><SPAN style="FONT-SIZE: 10pt">T.J. Maciak</SPAN></DIV>
<DIV class=Normal><BR></DIV>
<DIV class=Normal><SPAN style="FONT-SIZE: 10pt">Internet/Intranet
Developer</SPAN><BR><SPAN style="FONT-SIZE: 10pt">Department of
IT</SPAN><BR><SPAN style="FONT-SIZE: 10pt">City of Grand Rapids</SPAN><BR><SPAN
style="FONT-SIZE: 10pt">P: (616)456-3713</SPAN><BR><SPAN
style="FONT-SIZE: 10pt">F: (616)456-3448</SPAN><BR><SPAN
style="FONT-SIZE: 10pt"></SPAN><BR></DIV>
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