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<title>RE: [rt-users] Anybody using SelectRequestor?</title>
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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If there’s no org value for a user,
it’s not put into the list. That’s easy to change, just add an
else clause to the if statement below, may put them all in an org called “NoOrg”
or something….<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<pre><font size=2 face="Courier New"><span style='font-size:10.0pt'> if((!defined ($org)) || ($org eq "")) {<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> my $i = index($User->Name, "@");<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> # Note that if index returned -1, we'll start at zero, just using the entire email addr as the org<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> $org = substr $User->Name, $i+1;<o:p></o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'> }<o:p></o:p></span></font></pre>
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10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>So:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Else {<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>$org = “NoOrg”;<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>}<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p><font size=3 color=navy face="Times New Roman"><span style='font-size:12.0pt;
color:navy'>-- <o:p></o:p></span></font></p>
<p><font size=3 color=navy face="Times New Roman"><span style='font-size:12.0pt;
color:navy'>Kelly F. Hickel<br>
Senior Software Architect<br>
MQSoftware, Inc<br>
952.345.8677<br>
kfh@mqsoftware.com</span><o:p></o:p></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Ben Robson<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, August 31, 2005
8:04 AM<br>
<b><span style='font-weight:bold'>To:</span></b> Jörg Ungermann;
rt-users@lists.bestpractical.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [rt-users] Anybody
using SelectRequestor?</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p style='margin-bottom:12.0pt'><font size=2 face="Times New Roman"><span
style='font-size:10.0pt'>Jorg,<br>
<br>
Double check your permissions. Initially I found that only my priv' users
were showing up, but then later when I re-did the permissions for the unpriv'
users, they too started showing up.<br>
<br>
I also suspect, but have not tested, you need to make sure that all users
belong to a "Company Name" in their personal settings. I
suspect without a "Company Name" the script would not find them, or
would not know where to group them.<br>
<br>
BenR<br>
<br>
<br>
-----Original Message-----<br>
From: rt-users-bounces@lists.bestpractical.com on behalf of Jörg Ungermann<br>
Sent: Wed 8/31/2005 6:52 PM<br>
To: rt-users@lists.bestpractical.com<br>
Subject: [rt-users] Anybody using SelectRequestor?<br>
<br>
<br>
I just found the RT contribution SelectRequestor.<br>
<br>
It makes it possible to select users from lists when creating new tickets
(instead of typing tem in)<br>
<br>
It seems to work but i cannpot get more than 1 user (and root in addition)
listed.<br>
<br>
Anybody having this up and running?<br>
Is there a solution to get all users listed?<br>
<br>
Thanks<br>
<br>
Joerg<br>
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