<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">what does apache log and or rt log say<DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>it takes me less than an hour to set it up from source. its not that big of a deal. do post the log entries.<BR><DIV> <SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV><BR class="khtml-block-placeholder"></DIV><DIV>--</DIV><DIV>Steve Rieger</DIV><DIV>AIM chozrim</DIV><DIV>ICQ 53956607</DIV><DIV>Cell 646 335 8915</DIV><DIV><A href="mailto:steve.rieger@tbwachiat.com">steve.rieger@tbwachiat.com</A></DIV></SPAN></SPAN></SPAN></SPAN></SPAN><BR class="Apple-interchange-newline"></SPAN> </DIV><BR><DIV><DIV>On Sep 13, 2005, at 3:02 PM, Abilash Praveen M wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"> <DIV><FONT face="Arial" size="2">hi there,</FONT></DIV> <DIV> </DIV> <DIV><FONT face="Arial" size="2">I'm a okay kinda guy to linux and RT. After a long struggle I've got this RT setup. the problem now is that it shows up a blank page... </FONT></DIV> <DIV> </DIV> <DIV><FONT face="Arial" size="2">also..</FONT></DIV> <DIV> </DIV> <DIV><FONT face="Arial" size="2">[root@dsl-chn-static-233 logs]# tail error_log<BR>[Wed Sep 14 00:13:21 2005] [warn] module perl_module is already loaded, skipping<BR>[Wed Sep 14 00:13:25 2005] [notice] Digest: generating secret for digest authentication ...<BR>[Wed Sep 14 00:13:25 2005] [notice] Digest: done<BR>[Wed Sep 14 00:13:25 2005] [notice] LDAP: Built with OpenLDAP LDAP SDK<BR>[Wed Sep 14 00:13:25 2005] [notice] LDAP: SSL support unavailable<BR>[Wed Sep 14 00:13:25 2005] [notice] FastCGI: process manager initialized (pid 22947)<BR>[Wed Sep 14 00:13:25 2005] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.<BR>[Wed Sep 14 00:13:25 2005] [notice] Apache/2 configured -- resuming normal operations<BR>[Tue Sep 13 19:30:29 2005] [crit]: Can't locate object method "request" via package "Apache" at /usr/lib/perl5/5.8.5/CGI.pm line 315.<BR> (/opt/rt3/bin/webmux.pl:125)</FONT></DIV> <DIV> </DIV> <DIV><FONT face="Arial" size="2">I must admit that i did a manual instaltion and that might be a problem now. How can I now completely undo the RT instalation and start fresh? Which installation manual should I be following??</FONT></DIV> <DIV> </DIV> <DIV><FONT face="Arial" size="2">OS - CentOS 4</FONT></DIV> <DIV> </DIV> <DIV><FONT face="Arial" size="2">I can give you any info you need.. Please help me!!</FONT></DIV> <DIV> </DIV> <DIV><FONT face="Arial" size="2">Thanks,<BR>Abilash</FONT></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Be sure to check out the RT Wiki at <A href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Buy your copy of our new book, RT Essentials, today!<SPAN class="Apple-converted-space"> </SPAN></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Download a free sample chapter from <A href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A></DIV> </BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>