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<DIV><SPAN class=660173903-15092005><FONT face=Arial size=2>I have found that if
I have a space in my queue name, that the Quicksearch will always display "0"
items in the queue, but if you actually go to the queue, the items are properly
listed. I found the quoted message below in the archives and thought it may be
related though I am on 3.5.3. Any chance there is a quick fix for this or will I
have to change my queue names?</FONT></SPAN></DIV>
<DIV><SPAN class=660173903-15092005><FONT face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=660173903-15092005><FONT face=Arial>Thanks,</FONT></SPAN></DIV>
<DIV><SPAN class=660173903-15092005><FONT face=Arial></FONT></SPAN> </DIV>
<DIV><SPAN class=660173903-15092005><FONT
color=#000080>Jerry</FONT></SPAN></DIV>
<DIV><SPAN class=660173903-15092005><!--StartFragment -->
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</DIV>
<DIV><!--StartFragment --><B>Jesse Vincent</B> <A
title="[rt-users] Colons in queue name seems to break Quicksearch
display in rt-3.4.3"
href="mailto:rt-users%40lists.bestpractical.com?Subject=%5Brt-users%5D%20Colons%20in%20queue%20name%20seems%20to%20break%20Quicksearch%0A%09display%20in%20rt-3.4.3&In-Reply-To=1123889043.42fd2f931ade4%40alcor.concordia.ca">jesse
at bestpractical.com </A><BR><I>Sat Aug 13 14:08:34 EDT 2005</I>
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<!--beginarticle--><PRE>On Aug 12, 2005, at 7:24 PM, Marc A Tisseur wrote:
><I> After installaing 3.4.3 I noticed the number of new or open tickets
</I>><I> in the Quicksearch list allways shows up as 0 for any queue containing
</I>><I> a ":" in
</I>><I> its name. Selecting the queue will list the tickets however. rt-3.4.2's
</I>><I> quicksearch doesn't suffer the same problem. The principal diff
</I>><I> between the two
</I>><I> is as follows;
</I>><I>
</I>><I> --- rt-3.4.3/html/Elements/Quicksearch 2005-06-23 17:37:31.000000000
</I>><I> -0400
</I>><I> +++ rt-3.4.2/html/Elements/Quicksearch 2005-02-01 09:20:40.000000000
</I>><I> -0500
</I>><I> @@ -57,11 +57,9 @@
</I>><I> while (my $queue = $Queues->Next) {
</I>><I> next unless ($queue->CurrentUserHasRight('ShowTicket'));
</I>><I>
</I>><I> - my $name = $m->interp->apply_escapes($queue->Name, "u");
</I>
This is a bug in 3.4.3. We're working to fix it.
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