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<P><FONT size=2>I need to create a scrip that when a ticket is autocxreated from
email with a specific word in the subject, it is moved to a specific
queue.<BR><BR>In Pigeon language here are how it should
work<BR><BR>Condition<BR>If subject LIKE 'pursuant'<BR><BR>Action<BR>make queue
= 'Pursuant'<BR><BR>I'm a n00b when it comes to scripting, especially in
RT. Any help would be greatly appreciated.<BR><BR>Thanks<BR>Tim
Mahoney<BR>Win Svr 2003 / RT 3.0.12 / Apache 1.33 / Perl 5.8.6 / MySQL
4.1.18<BR><BR></FONT></P></BODY></HTML>