<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=iso-8859-1">
<META content="MSHTML 6.00.2900.2604" name=GENERATOR>
<STYLE></STYLE>
</HEAD>
<BODY bgColor=#ffffff>
<DIV><FONT size=2>Hello,</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>I'm having a lot of problems converting my rt2 install to rt3-
when I run rt-2.0-to-dumpfile, the</FONT></DIV>
<DIV><FONT size=2>metadata file it spits out, lists all my users
as:</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>--snip--</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2> 'User'
=>
[<BR>
{<BR>
'id' =>
'49866'<BR>
},<BR>
{<BR>
'id' =>
'254193'<BR>
},<BR>
{<BR>
'id' =>
'421389'<BR>
},<BR>
{<BR>
'id' =>
'56689'<BR>
},<BR>
{<BR>
'id' =>
'57720'<BR>
},<BR>
{<BR>
'id' =>
'214'<BR>
},</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>etc, etc.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>--snip--</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>and then when I import them, I receive the error:</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>--snip--</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>uCreating user Unnamed user 405788<BR>.[Tue Oct 4
22:47:43 2005] [err]: Couldn't load from the users
database.<BR> (/usr/local/rt3/lib/RT/CurrentUser.pm:146)<BR>Failed to
create user for$VAR1 =
{<BR> 'CryptedPassword'
=> undef,<BR> 'Name'
=> 'Unnamed user 405788'<BR>
};<BR>uCreating user Unnamed user 10438<BR>.[Tue Oct 4 22:47:43 2005]
[err]: Couldn't load from the users
database.<BR> (/usr/local/rt3/lib/RT/CurrentUser.pm:146)<BR>Failed to
create user for$VAR1 =
{<BR> 'CryptedPassword'
=> undef,<BR> 'Name'
=> 'Unnamed user 10438'<BR>
};</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>--snip--</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>I'm attempting to convert from rt2.0.12/mysql to
rt-3.4.4/postgresql</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Is there something obvious I'm missing?</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Any help would be appreciated.</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Thanks,</FONT></DIV>
<DIV><FONT size=2></FONT> </DIV>
<DIV><FONT size=2>Mike</FONT></DIV>
<DIV><FONT size=2><A
href="mailto:mike@uniserve.com">mike@uniserve.com</A></FONT></DIV></BODY></HTML>