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<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>Hey all,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>I’ve been looking for a way to reverse the two
options at the top of the page for privileged users. The part in question is
the “New Ticket in” button and the queue selection box.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>What I would like is to use the left to right order,
click box (on left) first - select queue, click “New Ticket in” (on
right) second.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>This bit of code from the “Elements/CreateTicket”
is where the change needs to be made. However, for the life of me I (in all of
my inexperienced glory) can’t figure out how to rewrite this so that the
two items will be reversed:<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><FORM ACTION="<%
$RT::WebPath%>/Ticket/Create.html"><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><&|/l,
$m->scomp('/Elements/SelectNewTicketQueue')&><input
type="submit" value="Create
Ticket"> [_1]</&><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'></FORM><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>So, thanks in advance for any help you all might be
able to offer.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'>RT 3.2.3<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Courier New"><span style='font-size:10.0pt;
font-family:"Courier New"'><o:p> </o:p></span></font></p>
<p class=MsoAutoSig><font size=2 face="Courier New"><span style='font-size:
10.0pt;font-family:"Courier New"'>Charles Kugelman<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 face="Courier New"><span style='font-size:
10.0pt;font-family:"Courier New"'>Network Administrator<o:p></o:p></span></font></p>
<p class=MsoAutoSig><font size=2 face="Courier New"><span style='font-size:
10.0pt;font-family:"Courier New"'>ITT Educational Services, Inc.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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