I've created my first queue (bdhelp), my first group (sysadmins) and my
first user (serickson). I gave the following rights to the sysadmins
group:<br>
<br>
ShowTicket<br>
ShowTicketComments<br>
ShowOutgoingEmail<br>
Watch<br>
WatchAsAdminCc<br>
CreateTicket<br>
CommentOnTicket<br>
OwnTicket<br>
ModifyTicket<br>
DeleteTicket<br>
TakeTicket<br>
StealTicket<br>
<br>
When I log in as serickson, the queue fields at the top of the page for
"New ticket in" and at the bottom of the page for "Quick ticket
creation" are blank. Yet, if I log in as root, they show the bdhelp
queue (only, as I disabled the "general" queue).<br>
<br>
What have I forgotten to do to make those two fields be populated with "bdhelp", for serickson, as they are for root?<br>
<br>
TIA<br clear="all"><br>-- <br> -ste