<br><br><div><span class="gmail_quote">On 10/27/05, <b class="gmail_sendername">Ken O'Driscoll</b> <<a href="mailto:rt-lists@ieinternet.com">rt-lists@ieinternet.com</a>> wrote:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<br>I think you need to either grant the SeeQueue right to the user or, if<br>you don't want to make the user privileged then grant it to the<br>"Unprivileged" group for that particular queue.</blockquote></div>
<br>Adding:<br>
<br>
"SeeQueue" to the Privileged group solved the problem. I also added
"CreateTicket" & "ReplyToTicket" to that group, to head off the
next problem I was about to encounter. :)<br>
<br>
Thanks.<br clear="all"><br>-- <br>        -ste