<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "> After beating my head for 4 hours then responding to the list I finally figured out why it didn't work.<DIV><BR class="khtml-block-placeholder"></DIV><DIV>I had to add the following:</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Set($WebBaseURL , "<A href="http://tickets.stabletransit.com">http://tickets.stabletransit.com</A>");</DIV><DIV>Set($WebPath , "");</DIV><DIV>Set($WebURL , $WebBaseURL . $WebPath . "/");</DIV><DIV>Set($WebImagesURL , $WebURL . "NoAuth/images/");</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>I though the last two didn't have to be in there since it was already in the RT_Config.pm</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>The images are there and everything fine though when I press the logout button I recieve a box that refreshes to fast and goes to the following:</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><A href="http://tickets.stabletransit.com/NoAuth/%3C%25$URL%25%3E">http://tickets.stabletransit.com/NoAuth/%3C%25$URL%25%3E</A></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>This is in the browser:</DIV><DIV><BR class="khtml-block-placeholder"></DIV><P style="margin: 0.0px 0.0px 21.0px 0.0px"><FONT class="Apple-style-span" face="Times" size="7"><SPAN class="Apple-style-span" style="font-size: 32px;"><B>Not Found</B></SPAN></FONT></P><P style="margin: 0.0px 0.0px 16.0px 0.0px"><FONT class="Apple-style-span" face="Times" size="4"><SPAN class="Apple-style-span" style="font-size: 16px;">The requested URL /NoAuth/<%$URL%> was not found on this server.</SPAN></FONT></P><P style="margin: 0.0px 0.0px 16.0px 0.0px"><FONT class="Apple-style-span" face="Times" size="4"><SPAN class="Apple-style-span" style="font-size: 16px;"><BR class="khtml-block-placeholder"></SPAN></FONT></P><P style="margin: 0.0px 0.0px 16.0px 0.0px"><FONT class="Apple-style-span" face="Times"><FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;">This is what appears in my logs:</SPAN></FONT></FONT></P><P style="margin: 0.0px 0.0px 16.0px 0.0px"><FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;">[Thu Oct 27 14:51:57 2005] [error] [client 64.39.0.38] File does not exist: /usr/share/request-tracker3.4/html/NoAuth/<%$URL%>, referer: <A href="http://tickets.stabletransit.com/NoAuth/Logout.html">http://tickets.stabletransit.com/NoAuth/Logout.html</A></SPAN></FONT><FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;"><FONT class="Apple-style-span" face="Times"></FONT></SPAN></FONT></P><P style="margin: 0.0px 0.0px 16.0px 0.0px"><FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;">The %URL% is from the Logout.html in the following lines:</SPAN></FONT></P><DIV><FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;"> <META HTTP-EQUIV="Refresh" CONTENT="0;URL=<%$URL%>"></SPAN></FONT></DIV><DIV><FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;"></HEAD> </SPAN></FONT></DIV><P style="margin: 0.0px 0.0px 16.0px 0.0px"><FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;"><BR class="khtml-block-placeholder"></SPAN></FONT></P><P style="margin: 0.0px 0.0px 16.0px 0.0px"><FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;">$URL => $RT::WebPath."/"</SPAN></FONT></P><DIV><FONT class="Apple-style-span" size="3"><SPAN class="Apple-style-span" style="font-size: 11px;"><BR class="khtml-block-placeholder"></SPAN></FONT></DIV><DIV><BR><DIV><DIV>On Oct 27, 2005, at 1:29 PM, Jason B. wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Hello Everyone.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I am running RT3.4 + Apache2 + FastCGI + Debian 3.1.<SPAN class="Apple-converted-space"> </SPAN>I installed RT from the debian package using apt-get.<SPAN class="Apple-converted-space"> </SPAN>It installs fine and it will work great if I want to use <A href="http://domain.com/rt/">http://domain.com/rt/</A> but I rather just use <A href="http://www.domain.com">www.domain.com</A> without having to go to a subdirectory.<SPAN class="Apple-converted-space"> </SPAN>To see what I mean if you go to <A href="http://tickets.stabletransit.com">http://tickets.stabletransit.com</A>/<SPAN class="Apple-converted-space"> </SPAN>you still notice that the images and other are not displayed correctly.<SPAN class="Apple-converted-space"> </SPAN>This also happens when I try to login to rt the side bar and the logout button do not work properly.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Here is my current Apache 2 settings:</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><VirtualHost 65.61.131.243></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN>ServerName tickets.stabletransit.com</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN>DocumentRoot /usr/share/request-tracker3.4/html/</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN>AddDefaultCharset UTF-8</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "># Adding the following for RT (the ticket tracker)</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN>AddHandler fastcgi-script fcgi</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><Directory "/usr/share/request-tracker3.4/html"></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN>Options FollowSymLinks ExecCGI</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN>AllowOverride None</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "></Directory></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "># Pass through requests to for noauth</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN>Alias /NoAuth/ /usr/share/request-tracker3.4/html/NoAuth/</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "># <SPAN class="Apple-converted-space"> </SPAN>Alias NoAuth/images /usr/share/request-tracker3.4/html/NoAuth/images</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><SPAN class="Apple-converted-space"> </SPAN>ScriptAlias / /usr/share/request-tracker3.4/libexec/mason_handler.fcgi/</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "></VirtualHost></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">#FastCgiIpcDir /tmp</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">FastCgiServer /usr/share/request-tracker3.4/libexec/mason_handler.fcgi -idle-timeout 120 -processes 4</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "># THE WEBSERVER:</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Set($WebBaseURL , "<A href="http://tickets.stabletransit.com">http://tickets.stabletransit.com</A>");</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Set($WebPath , "/");</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I am not sure why it doesn't work.<SPAN class="Apple-converted-space"> </SPAN>I have tried many different removing the / from Webpath and it appears that it works but when I press a button inside of RT it gives a blank page.<SPAN class="Apple-converted-space"> </SPAN>Anyone have any ideas?</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Thanks</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">-jason b.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Be sure to check out the RT Wiki at <A href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Buy your copy of our new book, RT Essentials, today!</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Download a free sample chapter from <A href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A></DIV> <BR class="Apple-interchange-newline"></BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>