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<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>I don’t know if
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<p class=MsoNormal><u1:PersonName u2:st="on" ProductID="Gilberto Ribeiro"><st1:PersonName
ProductID="Gilberto Ribeiro" w:st="on"><strong><b><font size=3 color=maroon
face="Times New Roman"><span style='font-size:12.0pt;color:maroon'>Gilberto
Ribeiro</span></font></b></strong></st1:PersonName></u1:PersonName><font
color=navy><span style='color:navy'><o:p></o:p></span></font></p>
<p class=MsoNormal><strong><b><font size=1 color="#004080"
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style='font-size:12.0pt;font-family:"Times New Roman"'><span
title="http://www.safira.pt/"><span title="http://www.safira.pt/">www.safira.pt</span></span></span></font></a></span></font><o:p></o:p></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
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face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> <st1:PersonName
ProductID="Gilberto Ribeiro" w:st="on">Gilberto Ribeiro</st1:PersonName>
[mailto:gilbertoribeiro@netcabo.pt] <br>
<b><span style='font-weight:bold'>Enviada:</span></b> quarta-feira, 30 de
Novembro de 2005 23:24<br>
<b><span style='font-weight:bold'>Para:</span></b> Jesse Vincent<br>
<b><span style='font-weight:bold'>Cc:</span></b> rt<br>
<b><span style='font-weight:bold'>Assunto:</span></b> Re: [rt-users] Installin
RT on Ubuntu</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Hi again,<br>
<br>
I'm new to linux, and extremely new to RT (i love RT as a user, but i'd like to
install it myself and use it elsewhere).<br>
I'm following the step by step guide on the bestpractical web sibe, but it's
not clear enouh, and has missing pois.<br>
You've told me to run this command (<font color=black><span style='color:black'>cpan
DBD::Pg</span></font>), witch asks me a lot of questions that i cannot answer.<br>
<br>
I've been to cpan's web site where i've seen that this is a POSTgreSQL driver
for the DBI module, but i've got mysql installed no postgresql.<br>
Can you (or anybody) help?<br>
I'd like a guide for dummies.<br>
<br>
Thanks<br>
<st1:PersonName ProductID="Gilberto Ribeiro" w:st="on">Gilberto Ribeiro</st1:PersonName><br>
<br>
<br>
On Wed, 2005-11-30 at 17:10 -0500, Jesse Vincent wrote: <o:p></o:p></span></font></p>
<pre><font size=2 face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>On Wed, Nov 30, 2005 at 09:58:07PM +0000, <st1:PersonName
ProductID="Gilberto Ribeiro" w:st="on">Gilberto Ribeiro</st1:PersonName> wrote:</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> Hi,</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> </span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> I'm trying to install RT on Ubuntu 5.10, but i'm gettint the following</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> error while populating the DB:</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> </span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> # rt-setup-database-3.4 --action init -dba rtuser</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> --prompt-for-dba-password</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> In order to create or update your RT database,this script needs to</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> connect to your Pg instance on localhost as rtuser.</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> Please specify that user's database password below. If the user has no</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> database</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> password, just press return.</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> </span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> install_driver(Pg) failed: Can't locate DBD/Pg.pm in @INC (@INC</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> contains: /usr/share/request-tracker3.4/lib /etc/perl /usr/local/lib/perl/5.8.7 /usr/local/share/perl/5.8.7 /usr/lib/perl5 /usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8 /usr/local/lib/site_perl .) at (eval 190) line 3, <STDIN> line 1.</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> Perhaps the DBD::Pg perl module hasn't been fully installed,</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> or perhaps the capitalisation of 'Pg' isn't right.</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> Available drivers: DBM, ExampleP, File, Proxy, Sponge, mysql.</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> at /usr/sbin/rt-setup-database-3.4 line 132</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> root@SCSI:/home/gr # locate Pg.pm</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>> /usr/share/perl5/DBIx/SearchBuilder/Handle/Pg.pm</span></font><o:p></o:p></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>></span></font><o:p> </o:p></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 color=black face="Courier New"><span style='font-size:10.0pt;color:black'>cpan DBD::Pg</span></font><o:p></o:p></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre><pre><font
size=2 face="Courier New"><span style='font-size:10.0pt'><o:p> </o:p></span></font></pre>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'>Cumprimentos<br>
<st1:PersonName ProductID="Gilberto Ribeiro" w:st="on">Gilberto Ribeiro</st1:PersonName>
<o:p></o:p></span></font></p>
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