<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD><TITLE></TITLE>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2900.2769" name=GENERATOR></HEAD>
<BODY><!-- Converted from text/plain format --><FONT face=Arial color=#0000ff 
size=2></FONT><BR>
<P><FONT size=2><FONT size=3>I've started from scratch and now I get the 
following problem in the apache error log:<BR><EM>[Wed Dec 07 08:45:39 2005] 
[error] Can't locate Apache2/Response.pm in @INC (@INC 
contains:<BR>/usr/lib/perl5/site_perl/5.8.6/i386-linux-thread-multi/usr/lib/perl5/site_perl/5.8.5/i386-<BR>linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.4/i386-linux-thread-multi 
/usr/lib/perl5/<BR>site_perl/5.8.3/i386-linux-thread-multi 
/usr/lib/perl5/site_perl/5.8.6 /usr/lib/perl5/<BR>site_perl/5.8.5 
/usr/lib/perl5/site_perl/5.8.4 /usr/lib/perl5/site_perl/5.8.3 
/usr/lib/<BR>perl5/site_perl 
/usr/lib/perl5/vendor_perl/5.8.6/i386-linux-thread-multi 
/usr/lib/perl5/<BR>vendor_perl/5.8.5/i386-linux-thread-multi 
/usr/lib/perl5/vendor_perl/5.8.4/i386-linux-<BR>thread-multi 
/usr/lib/perl5/vendor_perl/5.8.3/i386-linux-thread-multi 
/usr/lib/perl5/<BR>vendor_perl/5.8.6 /usr/lib/perl5/vendor_perl/5.8.5 
/usr/lib/perl5/vendor_perl/5.8.4<BR>/usr/lib/perl5/vendor_perl/5.8.3 
/usr/lib/perl5/vendor_perl /usr/lib/perl5/5.8.6/<BR>i386-linux-thread-multi 
/usr/lib/perl5/5.8.6 . /usr/local/apache2) at /usr/lib/<BR>perl5/5.8.6/CGI.pm 
line 184.\nCompilation failed in require at 
/usr/local/apache2<BR>/htdocs/rt/bin/webmux.pl line 56.\nBEGIN 
failed--compilation aborted at /usr/local<BR>/apache2/htdocs/rt/bin/webmux.pl 
line 56.\nCompilation failed in require at (eval 2) line 1.\n<BR><BR>Can't load 
Perl file: /usr/local/apache2/htdocs/rt/bin/webmux.pl for server 
rekha99.local.com:0, exiting...<BR></EM><BR>My httpd.conf file is as 
follows:<BR></FONT></FONT></P><FONT size=2><FONT size=3><FONT size=2>
<P><VirtualHost *:80></P>
<P></P>
<P>Alias /rt /usr/local/apache2/htdocs/rt/share/html</P>
<P>ServerName rekha99.local.com</P>
<P>ErrorLog logs/rekha.local-error_log</P>
<P>CustomLog logs/rekha.local-access_log common</P>
<P></P>
<P>PerlModule Apache2::compat</P>
<P></P>
<P>PerlModule Apache2::DBI</P>
<P>PerlRequire /usr/local/apache2/htdocs/rt/bin/webmux.pl</P>
<P><Directory /usr/local/apache2/htdocs/rt/share/html></P>
<P>AllowOverride All</P>
<P>Options ExecCGI FollowSymLinks</P>
<P><IfModule mod_access.c></P>
<P>Order allow,deny</P>
<P>Allow from all</P>
<P></IfModule></P>
<P></Directory></P>
<P><Location /rt></P>
<P>RewriteEngine On</P>
<P>RedirectMatch permanent (.*)/$ http://rekha99.local.com$1/index.html</P>
<P>AddDefaultCharset UTF-8</P>
<P>SetHandler perl-script</P>
<P>PerlHandler RT::Mason</P>
<P></Location></P>
<P> </P>
<P></VirtualHost></P>
<P></FONT><FONT face=Arial color=#0000ff 
size=2></FONT><BR></FONT><BR>Rekha<BR>Development<BR>Med-e-Mass (Pty) Ltd<BR>PO 
Box 7045, Halfway House, 1685<BR>Tel: n/a<BR>Fax: n/a<BR>Cell: 
0832391913<BR>E-mail: rekha@medemass.com<BR>Web: www.medemass.com<BR><BR>This 
e-mail is subject to an e-mail disclaimer.<BR>To read our e-mail disclaimer 
notice go to: <A 
href="http://www.dhsolutions.co.za/disclaimer/email/">http://www.dhsolutions.co.za/disclaimer/email/</A><BR>Alternatively 
please contact us on +27 11 265 5400<BR><BR>-----Original Message-----<BR>From: 
Rekha Varghese<BR>Sent: 18 November 2005 08:47 AM<BR>To: 
rt-users@lists.bestpractical.com<BR>Subject: RE: [rt-users] Problems installing 
rt<BR><BR>When I used the apache that came with Fedora 4 I had to upgrade to 
mod_perl2 since it gave an error. I could find apxs so I installed Apache2 on 
the box, but I cant seem to uninstall the original. I don’t know whether this 
will cause a problem since I go to the relevant directory to execute Apache2. 
But since I am clueless I have sent the two conf files.<BR><BR>The first is 
taken from the orignal httpd.conf:<BR>ServerName rekha99<BR>UseCanonicalName 
on<BR>DocumentRoot "/var/www/html"<BR>#<BR># Virtual hosts<BR>#<BR><BR># Virtual 
host Virtual Host 0<BR><VirtualHost 
localhost><BR>        DocumentRoot 
/opt/rt3/share/html<BR>              <BR>        
ServerName 
rekha99<BR>              <BR>        
DirectoryIndex index.html index.htm 
index.shtml<BR>      <BR>        
#Alias /rt3 
/opt/rt3/share/html<BR>      <BR>        
#Applies to Apache2<BR>        #PerlModule 
Apache2 
Apache::compat<BR>      <BR>        
PerlModule Apache::DBI<BR>        PerlRequire 
/opt/rt3/bin/webmux.pl<BR><BR>        
<Directory 
/opt/rt3/share/html><BR>                
AllowOverride 
All<BR>                
Options ExecCGI 
FollowSymLinks<BR>                
<IfModule 
mod_access.c><BR>                        
Order 
allow,deny<BR>                        
Allow from 
all<BR>                
</IfModule><BR>        
</Directory><BR>      <BR><BR>        
DirectoryIndex 
index.html<BR>      <BR>       <BR>        
<Location 
/><BR>                
RewriteEngine 
On<BR>                
RedirectMatch permanent (.*)/$ 
$1/index.html<BR>                
AddDefaultCharset 
UTF-8<BR>                
SetHandler 
perl-script<BR>                
PerlHandler RT::Mason<BR>        
</Location><BR>              <BR>        
LogLevel debug<BR><BR></VirtualHost><BR><BR><BR><BR>The second is from the 
reinstalled Apache2 httpd.conf:<BR>ServerRoot 
"/usr/local/apache2"<BR>NameVirtualHost 127.0.0.1<BR>NameVirtualHost 
198.168.155.5:80<BR><BR>#<BR># VirtualHost example:<BR># Almost any Apache 
directive may go into a VirtualHost container.<BR># The first VirtualHost 
section is used for requests without a known # server 
name.<BR>#<BR>#<VirtualHost *:80><BR>#    ServerAdmin 
webmaster@dummy-host.example.com<BR>#    DocumentRoot 
/www/docs/dummy-host.example.com<BR>#    ServerName 
dummy-host.example.com<BR>#    ErrorLog 
logs/dummy-host.example.com-error_log<BR>#    CustomLog 
logs/dummy-host.example.com-access_log 
common<BR>#</VirtualHost><BR>      <BR>      <BR><BR><VirtualHost 
127.0.0.1><BR>        ServerName 
localhost<BR>        DocumentRoot 
"/usr/local/apache2/htdocs"<BR>        
<Directory 
"/usr/local/apache2/htdocs"><BR>                
Options Indexes 
FollowSymLinks<BR>                
AllowOverride 
None<BR>                
Order 
allow,deny<BR>                
Allow from all<BR>        
</Directory><BR><BR></VirtualHost><BR><BR><VirtualHost 
198.168.155.5:80><BR>        DocumentRoot 
"/opt/rt3/share/html"<BR>        ServerName 
lekker<BR></VirtualHost><BR><BR><VirtualHost 
198.168.155.5><BR>        ServerName 
lekker<BR>        #DocumentRoot 
"/opt/rt3/share/html"<BR>        Alias /rt3 
"/opt/rt3/share/html"<BR><BR>        
PerlModule Apache2 Apache::compat<BR>        
PerlModule Apache::DBI<BR>        PerlRequire 
/opt/rt3/bin/webmux.pl<BR>        
<Directory 
/opt/rt3/share/html><BR>                
AllowOverride 
All<BR>                
Options ExecCGI 
FollowSymLinks<BR>                
<IfModule 
mod_access.c><BR>                        
Order 
allow,deny<BR>                        
Allow from 
all<BR>                
</IfModule><BR>        
</Directory><BR>        <Location 
/rt3><BR>                
RewriteEngine 
On<BR>                
RedirectMatch permanent (.*)/$ 
$1/index.html<BR>                
AddDefaultCharset 
UTF-8<BR>                
SetHandler 
perl-script<BR>                
PerlHandler RT::Mason<BR>        
</Location><BR><BR></VirtualHost><BR><BR><BR>-----Original 
Message-----<BR>From: Todd Chapman [<A 
href="mailto:todd@chaka.net">mailto:todd@chaka.net</A>]<BR>Sent: 18 November 
2005 08:51 AM<BR>To: Rekha Varghese<BR>Cc: 
rt-users@lists.bestpractical.com<BR>Subject: Re: [rt-users] Problems installing 
rt<BR><BR>Please post httpd.conf<BR><BR>On Fri, Nov 18, 2005 at 07:56:50AM 
+0200, Rekha Varghese wrote:<BR>> Hi,<BR>><BR>> > I've followed the 
installation guide but cannot seem to overcome the<BR>> > following 
problem:<BR>> ><BR>> > "You haven't yet configured your webserver to 
configure to run RT...."<BR>> Somehow Apache still looks in the htdoc 
directory for rt3... I've even<BR>> tried moving it but the same problem 
occurs.<BR>><BR>> > I'm using Apache2 on a Fedora 4.<BR>> 
><BR>> > Any help is appreciated.<BR>> ><BR>> > 
Rekha<BR>> > Development<BR>> > Med-e-Mass (Pty) Ltd<BR>> > PO 
Box 7045, Halfway House, 1685<BR>> > Tel: n/a<BR>> > Fax: 
n/a<BR>> > Cell: 0832391913<BR>> > E-mail: 
rekha@medemass.com<BR>> > Web: www.medemass.com<BR>> ><BR>> > 
This e-mail is subject to an e-mail disclaimer.<BR>> > To read our e-mail 
disclaimer notice go to:<BR>> > <A 
href="http://www.dhsolutions.co.za/disclaimer/email/">http://www.dhsolutions.co.za/disclaimer/email/</A><BR>> 
> Alternatively please contact us on +27 11 265 5400<BR>> ><BR><BR>> 
_______________________________________________<BR>> <A 
href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A><BR>><BR>> 
Be sure to check out the RT Wiki at <A 
href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A><BR>><BR>> 
Download a free sample chapter of RT Essentials from O'Reilly Media at<BR>> 
<A 
href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A><BR>><BR>> 
WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and<BR>> 
San Francisco - Find out more at<BR>> <A 
href="http://bestpractical.com/services/training.html">http://bestpractical.com/services/training.html</A><BR><BR><BR></P></FONT></BODY></HTML>