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<DIV dir=ltr align=left><FONT face=Arial color=#000080 size=2><SPAN
class=296014617-26012006>Did you include the line:</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#000080 size=2><SPAN
class=296014617-26012006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#000080 size=2><SPAN
class=296014617-26012006>require
RT::Action::SendPasswordEmail</SPAN></FONT><BR></DIV>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B>On Behalf Of </B>Frank
Balonis<BR><B>Sent:</B> Thursday, January 26, 2006 10:13 AM<BR><B>To:</B>
rt-users@lists.bestpractical.com<BR><B>Subject:</B> [rt-users] Password
Reminder<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><FONT face=Arial size=2>Hello,</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I'm trying to implment the password reminder as
specified here:</FONT></DIV>
<DIV><FONT face=Arial size=2><A
href="http://wiki.bestpractical.com/index.cgi?PasswordReminder">http://wiki.bestpractical.com/index.cgi?PasswordReminder</A></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I have a fresh install of Request Tracker 3.4.4
from testing on Debian.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Nothing else has been done other then setup the
database and the RT_SiteConfig to use mysql and my site title.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>I followed the instructions and this is the error I
recieve when attemtping to use he Reminder link:</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>
<TABLE cellSpacing=0 cellPadding=1 border=0>
<TBODY>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>error:</B> </FONT></TD>
<TD vAlign=top align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>Can't locate object
method "new" via package "RT::Action::SendPasswordEmail" (perhaps you
forgot to load "RT::Action::SendPasswordEmail"?) at
/usr/share/request-tracker3.4/lib/RT/User_Overlay.pm line
803.<BR></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>context:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>...</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>799:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>. " a password
reminder "</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>800:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>. "but couldn't
find a password change template" );</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>801:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>}</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>802:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>803:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2><FONT
color=red>my $notification =
RT::Action::SendPasswordEmail->new(</FONT></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>804:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>TemplateObj
=> $template,</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>805:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>Argument =>
$pass</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>806:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2>);</FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>807:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2><B>...</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2></FONT></TD></TR></TBODY></TABLE></FONT></TD></TR>
<TR>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif" size=-2><B>code
stack:</B> </FONT></TD>
<TD vAlign=top noWrap align=left><FONT
face="Verdana, Arial, Helvetica, sans-serif"
size=-2>/usr/share/request-tracker3.4/lib/RT/User_Overlay.pm:803<BR>/usr/local/share/request-tracker3.4/html/NoAuth/Reminder.html:37<BR>/usr/share/request-tracker3.4/html/autohandler:85<BR></FONT></TD></TR></TBODY></TABLE></FONT></DIV>
<DIV> </DIV>
<DIV><FONT face=Arial size=2>Any help would be appreciated.</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thank-you</FONT></DIV>
<DIV><FONT face=Arial size=2>Frank</FONT></DIV><pre>* NOTE: This message is intended only for the use of the individual or entity to whom it is addressed and contains information that is privileged, confidential and exempt from disclosure. If the reader of this message is not the intended recipient or an employee or agent responsible for delivering the message to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify me immediately via reply e-mail and please delete this communication.
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