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<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>All –<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>I have an existing setup where we are starting to receive error
messages on our final SMTP server. We’re receiving the following
messages when someone sends an e-mail from RT – either through an incoming
e-mail, or a new ticket that was created in RT. This has been working
fine for about 6 months.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>Local server is Centos4, running postfix 2.2.5 and RT 3.4.4.
Destination mail server is FC1, running Exim 4.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'>Here’s the error we’re receiving from our server where the
destination e-mail accounts reside (running Exim 4):<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Error on RT box:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Reporting-MTA: dns;
netmon.pipelinewireless.us<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>X-Postfix-Queue-ID:
21BD63F4B79<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>X-Postfix-Sender: rfc822;
apache@netmon.pipelinewireless.us<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Arrival-Date: Sun,
5 Feb 2006 11:31:46 -0500 (EST)<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Content-Type: text/plain<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Final-Recipient: rfc822; <st1:PersonName
w:st="on">clane@pipeline-wireless.com</st1:PersonName><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Action: failed<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Status: 5.0.0<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Diagnostic-Code:
X-Postfix; host 66.197.151.197[66.197.151.197] said: 550<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>
Administrative prohibition (in reply to end of DATA command)<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Final-Recipient: rfc822;
chale@pipelinewireless.us<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Action: failed<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Status: 5.0.0<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Diagnostic-Code:
X-Postfix; host 66.197.151.197[66.197.151.197] said: 550<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>
Administrative prohibition (in reply to end of DATA command)<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Error on mail server:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>2006-02-05 11:31:46
1F5mni-0007m1-5o H=netmon.pipelinewireless.us [67.99.82.5]
F=<apache@netmon.pipelinewireless.us> rejected after DATA: there is no
valid sender in any header line<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>It seems to be a sender
verification issue, but I’m not sure why. I did notice the maillogs
are showing mail coming from <a href="mailto:apache@netmon.pipelinewireless.us"><font
color=black><span style='color:windowtext'>apache@netmon.pipelinewireless.us</span></font></a>
– could this be an issue? Apache is listed in the /etc/aliases and
goes to root. I’ve tried to whitelist @netmon.pipelinewireless.us
on the FC1 box.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>I also wonder since we
redirect all of our ops/support/abuse to <a
href="mailto:ops/support/abuse@support.pipelinewireless.us">ops/support/abuse@support.pipelinewireless.us</a>
(the netmon.pipelinewireless.us box is aliased or CNAME’d to
support.pipelinewireless.us), when RT sends an e-mail from a
ops-comment/support-comment/etc-comment, there is no valid e-mail address on
the mail server. It appears as though the reply is coming from <a
href="mailto:ops-comment@pipelinewireless.us">ops-comment@pipelinewireless.us</a>:<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Received: from localhost
(localhost [127.0.0.1])<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'> by
netmon.pipelinewireless.us (Postfix) with ESMTP id 21BD63F4B79;<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'> Sun,
5 Feb 2006 11:31:46 -0500 (EST)<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Received: from
netmon.pipelinewireless.us ([127.0.0.1])<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'> by localhost
(netmon.pipelinewireless.us [127.0.0.1]) (amavisd-new, port 10024)<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'> with ESMTP id
19552-06; Sun, 5 Feb 2006 11:31:44 -0500 (EST)<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Received: by
netmon.pipelinewireless.us (Postfix, from userid 48)<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'> id
E80663F4B96; Sun, 5 Feb 2006 11:31:44 -0500 (EST)<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Subject: [Comment] RE:
[pipeline-wireless.com #10623] AutoReply: testing again - delete me<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>From:
"chale@pipeline-wireless.com via RT"
<ops-comment@pipelinewireless.us><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Reply-To:
ops-comment@pipelinewireless.us<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>In-Reply-To:
<037501c62a71$e41af200$800101df@pipelinewireless.local><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>References:
<RT-Ticket-10623@pipeline-wireless.com>
<rt-3.4.4-32222-1139156802-215.10623-3-0@pipeline-wireless.com>
<037501c62a71$e41af200$800101df@pipelinewireless.local><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Message-ID:
<rt-3.4.4-32222-1139157104-932.10623-8-0@pipeline-wireless.com><o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Precedence: bulk<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>X-RT-Loop-Prevention:
pipeline-wireless.com<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>RT-Ticket:
pipeline-wireless.com #10623<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Managed-by: RT 3.4.4
(http://www.bestpractical.com/rt/)<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>RT-Originator:
chale@pipeline-wireless.com<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>To: "AdminCc of
pipeline-wireless.com Ticket #10623": ;<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>MIME-Version: 1.0<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>X-RT-Original-Encoding:
utf-8<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Date: Sun, 5 Feb
2006 11:31:44 -0500 (EST)<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>X-Virus-Scanned: by
amavisd-new at http://www.pipelinewireless.us - Contact
postmaster@pipelinewireless.us for additional<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'> information.<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Content-Type: text/plain;
charset=utf-8<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Content-Transfer-Encoding:
quoted-printable<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Still not sure why this
is not working anymore. This has been working since day 1. Ideas?<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'>Chris<o:p></o:p></span></font></p>
<p class=MsoNormal style='text-autospace:none'><font size=2
face="Times New Roman"><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
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