<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; "><BR><DIV><DIV>On Feb 7, 2006, at 9:23 AM, Ryan Small wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"> <DIV><FONT face="Arial" size="2"><SPAN class="187391117-07022006">I'm evaluating RT and have what should be a basic question: "Can RT be used with Shared/Virtual webhosting?"</SPAN></FONT></DIV> <DIV><FONT face="Arial" size="2"><SPAN class="187391117-07022006"></SPAN></FONT> </DIV> <DIV><FONT><SPAN class="187391117-07022006"><FONT face="Arial" size="2">Let me clarify: For example, lets suppose our company has a website, </FONT><A href="http://www.mycompany.com"><FONT face="Arial" color="#000000" size="2">www.mycompany.com</FONT></A><FONT face="Arial" size="2">, which is hosted with another company on a shared server.</FONT></SPAN></FONT><FONT face="Arial"><FONT size="2"> <SPAN class="187391117-07022006"> As a result, our ability to configure this server is limited. Assuming that the server at the webhost is running the necessary software (Apache, MySql, Perl, etc.), can RT be used in this environment?</SPAN></FONT></FONT></DIV> <DIV><FONT face="Arial"><FONT size="2"><SPAN class="187391117-07022006"></SPAN></FONT></FONT> </DIV> <DIV><FONT face="Arial"><FONT size="2"><SPAN class="187391117-07022006">The reason I ask is because it seems according to the documentation, including the RT Essentials book which I purchased, that some of the configuration is only possible if you have unrestricted access to the server.</SPAN></FONT></FONT></DIV> <DIV><FONT face="Arial"><FONT size="2"><SPAN class="187391117-07022006"></SPAN></FONT></FONT> </DIV> <DIV><FONT face="Arial"><FONT size="2"><SPAN class="187391117-07022006">Thanks,</SPAN></FONT></FONT></DIV> <DIV><FONT face="Arial"><FONT size="2"><SPAN class="187391117-07022006"></SPAN></FONT></FONT> </DIV> <DIV><FONT face="Arial"><FONT size="2"><SPAN class="187391117-07022006"> Ryan</SPAN></FONT></FONT></DIV><DIV><BR class="khtml-block-placeholder"></DIV></BLOCKQUOTE><BR></DIV><DIV>you can run rt as rt.company.com or as <A href="http://www.company.com/rt">www.company.com/rt</A></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>you dont need mod_perl you can use fcgi, mod_fcgi etc....</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>as long as you can install cpan stuff (perl) you can run rt. </DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>any questions feel free to ask</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>--</DIV><DIV>Chaim Rieger</DIV></BODY></HTML>