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<DIV><FONT face=Arial size=2>I am a supervisor of a queue on
RT. </FONT></DIV>
<DIV><FONT face=Arial size=2>I want to create users who cant take a request,
answer but need an approval from me before send the answer.</FONT></DIV>
<DIV><FONT face=Arial size=2>what must I do ?</FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2>Thanks</FONT></DIV>
<DIV><FONT face=Arial size=2>Claude LEBEL</FONT></DIV>
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