<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">can you post your site config file.<DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR><DIV><DIV>On Feb 11, 2006, at 3:48 PM, Florian Lengyel wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite">I have a similar trouble, only I'm using mod_proxy to<BR> translate the URL <A href="http://track.my.domain.edu">track.my.domain.edu</A> to<BR> <A href="http://rt.my.domain.edu:8887">rt.my.domain.edu:8887</A><BR> <BR> Sometimes the links appear as <A href="http://track.my.domain.edu">track.my.domain.edu</A><BR> and sometimes they appear as <A href="http://rt.my.domain.edu">rt.my.domain.edu</A>, with a missing<BR> port number.<BR> <BR> And the emails always refer to <A href="http://rt.my.domain.edu">rt.my.domain.edu</A> instead of<BR> the proxy. <BR> <BR> FL<BR><BR><DIV><SPAN class="gmail_quote">On 2/11/06, <B class="gmail_sendername">k b</B> <<A href="mailto:k_b0000@yahoo.se">k_b0000@yahoo.se</A>> wrote:</SPAN><BLOCKQUOTE class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;"> Hello.<BR>I am trying out RT and run into a problem with<BR>redirection.<BR><BR>i have set up RT 3.5.5 to run at<BR><A href="http://our.domain.some:83/">http://our.domain.some:83/</A><BR><BR>apache 2.0.54 is used on a FC4 system. <BR><BR>the configuration for apache looks like this<BR><BR>NameVirtualHost our.domain.some:83<BR><VirtualHost our.domain.some:83><BR> ServerName our.domain.some:83<BR><BR> DocumentRoot /opt/rt3/share/html<BR> <BR> PerlModule Apache::DBI<BR> PerlRequire /opt/rt3/bin/webmux.pl<BR><BR> <Location /><BR> AllowOverride All<BR> Options ExecCGI FollowSymLinks<BR> RewriteEngine on<BR> RedirectMatch Permanent (.*)/$ $1/index.html <BR> AddDefaultCharset UTF-8<BR> SetHandler perl-script<BR> PerlHandler RT::Mason<BR> </Location><BR></VirtualHost><BR><BR><BR><BR>in most cases RT and apache will correctly rewrite the <BR>urls and display pages at the location<BR><A href="http://our.domain.some:83/Path/Page.html">http://our.domain.some:83/Path/Page.html</A><BR><BR>but when we do some specific task, such as:<BR>Take a newly arrived ticket, instead of getting back <BR>to our domain, we get redirected to<BR><A href="http://localhost:80//Ticket/Display.html?id=5">http://localhost:80//Ticket/Display.html?id=5</A><BR><BR>or when opening a taken ticket, the link that opens<BR>the ticket looks like: <BR><A href="http://our.domain.some:83/Ticket/Display.html?Status=open&id=2">http://our.domain.some:83/Ticket/Display.html?Status=open&id=2</A><BR><BR>after the ticket is opened we get redirected to:<BR><A href="http://localhost:80//Ticket/Display.html?id=2"> http://localhost:80//Ticket/Display.html?id=2</A><BR><BR><BR>what can we do about the faulty redirections?<BR><BR>i looked in the settings but could not find anything<BR>redirecting to localhost.<BR><BR><BR>many thanks in advance <BR>karl<BR><BR>__________________________________________________<BR>Do You Yahoo!?<BR>Tired of spam? Yahoo! Mail has the best spam protection around<BR><A href="http://mail.yahoo.com">http://mail.yahoo.com</A><BR>_______________________________________________ <BR><A href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A><BR><BR>Be sure to check out the RT Wiki at <A href="http://wiki.bestpractical.com"> http://wiki.bestpractical.com</A><BR><BR>Download a free sample chapter of RT Essentials from O'Reilly Media at <A href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A><BR><BR>WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and <BR>San Francisco - Find out more at <A href="http://bestpractical.com/services/training.html">http://bestpractical.com/services/training.html</A><BR></BLOCKQUOTE></DIV><BR><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">_______________________________________________</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; "><A href="http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users">http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Be sure to check out the RT Wiki at <A href="http://wiki.bestpractical.com">http://wiki.bestpractical.com</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Download a free sample chapter of RT Essentials from O'Reilly Media at <A href="http://rtbook.bestpractical.com">http://rtbook.bestpractical.com</A></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">WE'RE COMING TO YOUR TOWN SOON - RT Training in Amsterdam, Boston and</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">San Francisco - Find out more at <A href="http://bestpractical.com/services/training.html">http://bestpractical.com/services/training.html</A></DIV> </BLOCKQUOTE></DIV><BR></DIV></BODY></HTML>