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<DIV><SPAN class=969483118-24022006><FONT face=Arial color=#0000ff size=2>making
progress.</FONT></SPAN></DIV>
<DIV><SPAN class=969483118-24022006><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=969483118-24022006><FONT face=Arial color=#0000ff size=2>Is
there a way to drop tickets from the database? I want to drop the crap
testing tickets before I start to show this to people...</FONT></SPAN></DIV>
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<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left><FONT
face=Tahoma size=2>-----Original Message-----<BR><B>From:</B>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B>On Behalf Of </B>Michael
Methe<BR><B>Sent:</B> Friday, February 24, 2006 11:39 AM<BR><B>To:</B>
rt-users@lists.bestpractical.com<BR><B>Subject:</B> [rt-users] Mailgate
question?<BR><BR></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=782143716-24022006>Maybe I missed a
binch of the config so I may just need to be pointed in the correct direction
here..</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=782143716-24022006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=782143716-24022006>Is it possible to
email request to RT? Will create the ticket by itself? If so, how
do I make this happen? Do I need to create an 'rt' users on the linux
box? Is there a config file I alter to tell RT which user email to
watch?</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV align=left><FONT face=Arial><FONT size=2>Thanks<SPAN
class=782143716-24022006> in advance</SPAN></FONT></FONT></DIV>
<DIV align=left><FONT face=Arial size=2></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2>-Mike M</FONT></DIV>
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