HI,<br>
<br>
RT 3.4.5<br>
<br>
I would like to update an external table when a ticket is created using the web ui.<br>
I would like to update a row in the external table with the ticket id which was just created.<br>
Should I modify lib\RT\Ticket.pm or somewhere else. Would it be possible to create a scrip to do this?<br>
Also, if anyone has mapped the order of what code gets called when
creating a ticket, and are willing to share it, maybe this can help me.<br>
<br>
Thanks,<br>
Roman Steven<br>