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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks, that did it!<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'> Duncan Shannon
[mailto:dshannon@techfluent.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, April 07, 2006 6:28
AM<br>
<b><span style='font-weight:bold'>To:</span></b> Kristopher Lusk;
rt-users@lists.bestpractical.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [rt-users] Changing
Owners</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><font size=2 color=black face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:black'>that will do it*</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>* make sure permissions will let you do it.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>* you can steal tickets and you can pass on tickets
typically.</span></font><o:p></o:p></p>
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12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Eg, if Joe has a ticket and you want Tim to have it. You may
need to steal from Joe (so you now own it) and then assign it to Tim.</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<p class=MsoNormal><st1:City w:st="on"><st1:place w:st="on"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>duncan</span></font></st1:place></st1:City><o:p></o:p></p>
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<p class=MsoNormal style='margin-bottom:12.0pt'><b><font size=2 face=Tahoma><span
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
rt-users-bounces@lists.bestpractical.com on behalf of Kristopher Lusk<br>
<b><span style='font-weight:bold'>Sent:</span></b> Thu 4/6/2006 12:59 PM<br>
<b><span style='font-weight:bold'>To:</span></b>
rt-users@lists.bestpractical.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] Changing
Owners</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I thought that changing the owner of a ticket would be as
simple as going to People, selecting a different person in the Owner drop down,
and Saving my change. Apparently that is not the case. Can someone
tell me how to change the owner of a ticket?</span></font><o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thank You</span></font><o:p></o:p></p>
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