<div>I have just completed upgrading from RT 3.0.1 to RT 3.4.5, My supervisor has asked me to show the priority level sorted from lowest to highest. I also noticed some diffrences on the layout of the main screen.</div> <div> </div> <div><STRONG>RT 3.0.1 (layout left most part of the screen)</STRONG><BR>10 highest priority tickets I own... <BR>10 highest priority tickets I requested... <BR>10 longest-neglected high-priority tickets... </div> <div> </div> <div><STRONG>RT 3.4.5 (layout left most part of the screen)</STRONG><BR>10 highest priority tickets I own<BR>10 newest unowned tickets </div> <div> </div> <div>Are the "<STRONG>10 highest priority tickets I requested...</STRONG>" and "<STRONG>10 longest-neglected high-priority tickets...</STRONG>" custom templates, or is there a way to configure this from within the program interface it self? Also changing how the sort takes place, again is this a custom mod or am i just missing some
configuration tool?</div> <div> </div> <div>Thanks In Advance</div> <div>Winn Johnston</div> <div> </div><p>
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