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<DIV dir=ltr align=left><SPAN class=079140520-08052006><FONT face=Arial
color=#0000ff size=2>Searchable archive: <A
href="http://lists.bestpractical.com/search.html">http://lists.bestpractical.com/search.html</A></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=079140520-08052006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=079140520-08052006><FONT face=Arial
color=#0000ff size=2>Eric Schultz</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=079140520-08052006><FONT face=Arial
color=#0000ff size=2>United Online</FONT></SPAN></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B>On Behalf Of
</B>Kristopher Lusk<BR><B>Sent:</B> Monday, May 08, 2006 12:59
PM<BR><B>To:</B> 'Kristopher Lusk';
rt-users@lists.bestpractical.com<BR><B>Subject:</B> RE: [rt-users] Distinguish
between the comments in ticket<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Hi again
List,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">So, has this one been
asked before? Oh, and I am running v.
3.2.2.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Also, can someone
provide me with a link to the/a searchable
archive?<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Thanks,<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Kristopher<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV>
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</SPAN></FONT></DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B><SPAN
style="FONT-WEIGHT: bold">On Behalf Of </SPAN></B>Kristopher Lusk<BR><B><SPAN
style="FONT-WEIGHT: bold">Sent:</SPAN></B> Monday, May 08, 2006 9:15
AM<BR><B><SPAN style="FONT-WEIGHT: bold">To:</SPAN></B>
rt-users@lists.bestpractical.com<BR><B><SPAN
style="FONT-WEIGHT: bold">Subject:</SPAN></B> [rt-users] Distinguish between
the comments in ticket</SPAN></FONT><o:p></o:p></P></DIV>
<P class=MsoNormal><FONT face="Times New Roman" size=3><SPAN
style="FONT-SIZE: 12pt"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face="Times New Roman" color=black size=3><SPAN
style="FONT-SIZE: 12pt; COLOR: black">Is there is a way to color code the
different comments in the RT ticket system? For example, if you want
Customer Comments to appear differently than your Own (in-house) Comments, how
could we accomplish
this?</SPAN></FONT><o:p></o:p></P></DIV></BLOCKQUOTE></BODY></HTML>