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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi List,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m trying to add a new user via the web interface who
happens to have a hyphen in their email address. RT does not like this
and is complaining about an illegal value in the email address ( </span></font><font
size=1 color=black face=Verdana><span style='font-size:8.5pt;font-family:Verdana;
color:black'>User 18682: EmailAddress: Illegal value for EmailAddress </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>). For
instance, if Best Practical’s domain was best-practical.com instead of
bestpractical.com, someone’s email address would be xyz@best-practical.com.
How would I add this person as a user? Does putting double quotes around
the address actually work?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thanks,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Kris</span></font><o:p></o:p></p>
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12.0pt'><o:p> </o:p></span></font></p>
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