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<DIV><FONT face=Arial color=#0000ff size=2><SPAN class=695082214-15062006>I just
went through this same issue yesterday. I resolved it by giving OwnTicket
permissions to each user that I wanted in the list. This worked
perfectly.</SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><SPAN class=695082214-15062006><FONT face=Arial color=#0000ff
size=2>Dan</FONT></SPAN></DIV>
<BLOCKQUOTE dir=ltr style="MARGIN-RIGHT: 0px">
<DIV class=OutlookMessageHeader dir=ltr align=left><FONT face=Tahoma
size=2>-----Original Message-----<BR><B>From:</B>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com]<B>On Behalf Of </B>Jim
Robinson<BR><B>Sent:</B> June 15, 2006 10:02 AM<BR><B>To:</B>
rt-users@lists.bestpractical.com<BR><B>Subject:</B> [rt-users] Assigning
Tickets to users<BR><BR></FONT></DIV>
<DIV>Hello,</DIV>
<DIV>I am new to RT and we are looking at implimenting it in our company, We
are a windows based shop therefore I am trying the Win/RT version, </DIV>
<DIV>I have one issue that is causing a problem and cannot figure out a
resolution to it.</DIV>
<DIV> </DIV>
<DIV>When a new ticket arrives, I cannot assign the ticket to another user! I
have verified that both the queue and the group have own,
Take, steal ticket but when I bring up the ticket people field I
only get Nobody!</DIV>
<DIV> </DIV>
<DIV>I would really like to get this resolved so I can go forward in the
testing phase and implimentation phase.</DIV>
<DIV> </DIV>
<DIV>Thanks for your help.</DIV>
<DIV> </DIV>
<DIV>Jim/Blacktri99</DIV></BLOCKQUOTE></BODY></HTML>
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