<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
<HTML><HEAD>
<META http-equiv=Content-Type content="text/html; charset=us-ascii">
<META content="MSHTML 6.00.2900.2873" name=GENERATOR></HEAD>
<BODY>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2>Mor information:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2>The issue here is Apache is NOT parsing code in the NoAuth
directory, code in all other directories is fine, if I click the Logout button I
get:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006>%# BEGIN BPS TAGGED BLOCK
{{{ %# %# COPYRIGHT: %# %# This software is Copyright (c) 1996-2005 Best
Practical Solutions, LLC %# <JESSE@BESTPRACTICAL.COM>%# %# (Except where
explicitly superseded by other copyright notices) %# %# %# LICENSE: %#
%#</SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2>Etc, it is reading the file as text.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2>My apache config is as follows (with proprietary info
removed):</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2><VirtualHost x.x.x.x:80><BR>
ServerAdmin <A href="mailto:x@x">x@x</A><BR>
ServerName rt.foo.com<BR> DocumentRoot
/usr/local/rt/share/html<BR> AddDefaultCharset
UTF-8<BR>### # Adding the following for RT (the ticket
tracker)<BR> AddHandler fastcgi-script
fcgi<BR> <Directory
"/usr/local/rt/share/html"><BR> Options
FollowSymLinks ExecCGI<BR> AllowOverride
None<BR> </Directory><BR> # Pass
through requests to for noauth<BR> Alias /NoAuth
/usr/local/rt/share/html/NoAuth/<BR> ScriptAlias /
/usr/local/rt/bin/mason_handler.fcgi/<BR>
</VirtualHost><BR>FastCgiIpcDir /tmp<BR>FastCgiServer
/usr/local/rt/bin/mason_handler.fcgi -idle-timeout 120 -processes
2<BR></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2>Apache version and mod info:</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2>[Wed Jun 21 09:43:25 2006] [notice] Apache/2.0.54 (Unix)
mod_fastcgi/2.4.2 mod_perl/2.0.1 Perl/v5.8.7 configured -- resuming normal
operations<BR></FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2>RT 3.4.2</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2>Anyone have any idea whats going on here? Again, the server
only fails to parse code in the NoAuth directory, all other functions are
working fine.</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2>-dkk</FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2> </DIV></FONT></SPAN>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=911164213-21062006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV><FONT face=Arial color=#0000ff
size=2></FONT><FONT face=Arial color=#0000ff size=2></FONT><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Kemp, Darren <BR><B>Sent:</B> Monday, June
19, 2006 2:31 PM<BR><B>To:</B>
'rt-users@lists.bestpractical.com'<BR><B>Subject:</B> Logout
Issues<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV><SPAN class=504062918-19062006><FONT face=Arial size=2>We have RT up and
running and the only issue I am dealing with now is the logout button does not
work.</FONT></SPAN></DIV>
<DIV><SPAN class=504062918-19062006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=504062918-19062006><FONT face=Arial size=2>It attempts to
redirect me to:</FONT></SPAN></DIV>
<DIV><SPAN class=504062918-19062006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=504062918-19062006><FONT face=Arial size=2><A
href="http://rt.xdocs.com/NoAuth/<%$URL%">http://rt.xdocs.com/NoAuth/<%$URL%</A>></FONT></SPAN></DIV>
<DIV><FONT face=Arial size=2></FONT> </DIV>
<DIV><SPAN class=504062918-19062006><FONT face=Arial size=2>Obviously the
<%$URL%> translation is not happening as it should.</FONT></SPAN></DIV>
<DIV><SPAN class=504062918-19062006><FONT face=Arial size=2>has anyone found a
workaround to this?</FONT></SPAN></DIV>
<DIV><SPAN class=504062918-19062006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=504062918-19062006><FONT face=Arial
size=2>Thanks</FONT></SPAN></DIV>
<DIV><SPAN class=504062918-19062006><FONT face=Arial
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=504062918-19062006><FONT face=Arial
size=2>-dkk</FONT></SPAN></DIV>
<DIV><SPAN class=504062918-19062006></SPAN> </DIV><!-- Converted from text/rtf format -->
<P><SPAN lang=en-us><FONT face=Arial size=2>Darren Kemp</FONT></SPAN> <BR><SPAN
lang=en-us><FONT face=Arial size=2>XGS</FONT></SPAN> <BR><SPAN lang=en-us><FONT
face=Arial size=2>Darren.Kemp@xerox.com (585)264-5031</FONT></SPAN> </P>
<DIV> </DIV></BODY></HTML>