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<p class=MsoNormal><font size=2 color=black face="Times New Roman"><span
style='font-size:11.0pt;color:black'>It was a browser issue. The problem did
not occur under IE only Firefox. Not sure why.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=black face="Times New Roman"><span
style='font-size:11.0pt;color:black'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b><st1:PersonName w:st="on">Serge Bianda</st1:PersonName><br>
<b><span style='font-weight:bold'>Sent:</span></b> Monday, June 26, 2006 5:55
PM<br>
<b><span style='font-weight:bold'>To:</span></b>
rt-users@lists.bestpractical.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] Unable to view
headers of ticket[Open|Reply|Resolve|Comment]</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face="Times New Roman"><span style='font-size:
11.0pt'>When I click on “Take” to have ownership of a ticket, the
options to either “Open| reply|resolve|Comment” are not available
at all, the screen does not give you any option on the top right hand side. Any
reason why they are not appearing?<o:p></o:p></span></font></p>
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11.0pt'><o:p> </o:p></span></font></p>
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