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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=884494720-05072006>Well, this first message to the list has been a
complete success - it works! My issue ended up being that we have a
separate OU set up for our users/employees (the AD setup predates
me, here, and I'm clearly not as up on AD ins and outs as I should be). So
I had to set my $LdapBase to 'OU=Domain Users, DC=corp, DC=com', and the
$LdapFilter to "(objectclass=User)". Incidentally, though, I <EM>do</EM>
have to specify the domain of the user performing the LDAP lookup, or I get an
Error 49.</SPAN></FONT></DIV>
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class=884494720-05072006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=884494720-05072006>Anyway, lots of "Thanks" to Eric, Jim and
Steve,</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=884494720-05072006></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=884494720-05072006>-Sean</SPAN></FONT></DIV><BR>
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<FONT face=Tahoma size=2><B>From:</B> eric.valor@daimlerchrysler.com
[mailto:eric.valor@daimlerchrysler.com] <BR><B>Sent:</B> Wednesday, July 05,
2006 12:38 PM<BR><B>To:</B> rt-users@lists.bestpractical.com<BR><B>Cc:</B> Sean
W. Mahan<BR><B>Subject:</B> Re: LDAP issues with new
install<BR></FONT><BR></DIV>
<DIV></DIV><BR><FONT face=sans-serif size=2>I don't think your lookups are
working. The user you specified in RT_SiteConfig.pm probably can't search
the LDAP tree.</FONT> <BR><BR><FONT face=sans-serif size=2>Try "</FONT><FONT
size=2><TT><B>Set($LdapUser, '[user]');</B>" </TT></FONT><FONT face=sans-serif
size=2>in your RT_SiteConfig.pm (without the "@smwm.com"). Make sure you
have the correct LdapBase setting. Check by looking at a user record on your AD
in the Object tab. If it is <B>smwm.com/Users/<user></B> then your
current setting should be OK.</FONT> <BR><BR><FONT face=sans-serif size=2>Also,
unless you're getting a dump of the LDAP record, your ldapsearch isn't working
either.</FONT> <BR><FONT face=sans-serif size=2><BR>--<BR>Eric N. Valor<BR>Sr.
Systems Administrator<BR>DaimlerChrysler Research & Technology North
America, Inc.<BR>eric.valor@daimlerchrysler.com<BR>1510 Page Mill Road, Palo
Alto, CA 94304<BR>CIMS 931-00-00<BR>650-845-2536<BR><BR>: This Space
Intentionally Left Blank :</FONT> <BR><BR><BR><BR>
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<TD width="40%"><FONT face=sans-serif
size=1><B>rt-users-request@lists.bestpractical.com</B> </FONT><BR><FONT
face=sans-serif size=1>Sent by:
rt-users-bounces@lists.bestpractical.com</FONT>
<P><FONT face=sans-serif size=1>07/05/2006 12:10 PM</FONT>
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<DIV align=center><FONT face=sans-serif size=1>Please respond
to<BR>rt-users@lists.bestpractical.com</FONT></DIV></TR></TBODY></TABLE><BR></P>
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<DIV align=right><FONT face=sans-serif size=1>To</FONT></DIV>
<TD><FONT face=sans-serif
size=1>rt-users@lists.bestpractical.com</FONT>
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<TD>
<DIV align=right><FONT face=sans-serif size=1>cc</FONT></DIV>
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<DIV align=right><FONT face=sans-serif size=1>Subject</FONT></DIV>
<TD><FONT face=sans-serif size=1>RT-Users Digest, Vol 28, Issue
8</FONT></TR></TBODY></TABLE></DIV><BR>
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<TD></TR></TBODY></TABLE><BR></TR></TBODY></TABLE><BR><BR><BR><BR><BR><FONT face=Arial size=2><B>Sean W. Mahan</B><BR>IT Services<BR>smahan@smwm.com</FONT><BR><BR><FONT face=Arial size=2><STRONG> SMWM</STRONG></FONT><BR><FONT face=Arial size=2> 989 Market Street, 3rd Floor</FONT><BR><FONT face=Arial size=2> San Francisco, CA 94103</FONT><BR><FONT face=Arial size=2><STRONG> 415.882.3092 D</STRONG></FONT><BR><FONT face=Arial><FONT size=2> 415.882.7098<STRONG> F</STRONG></FONT></FONT><BR><STRONG><FONT face=Arial size=2></FONT></STRONG> <A href="http://www.smwm.com/">www.smwm.com</A> <BR><BR><FONT face=Arial size=1> This e-mail is intended only for use and/or review of the individual or entity to whom it is addressed and <BR> may be for a limited purpose and/or confidential and/or privileged communication protected by law. <BR> Any unauthorized use, dissemination, distribution, disclosure or copying is strictly prohibited. If you have <BR> received this communication in error, please notify us immediately by return e-mail and kindly delete this <BR> message from your system. Thank you in advance for your cooperation. </FONT><BR></BODY></HTML>