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Hi Eric,<br>
First, thanks for the info.<br>
FYI I am using Jim Meyer's contribution as well. It's really great.<br>
Regarding user auto creation, I thought this could be done thru web :-(<br>
Any tips on how to create user account via email ? I would appreciate
any info on that.<br>
Thanks,<br>
Dário<br>
<br>
<a class="moz-txt-link-abbreviated" href="mailto:eric.valor@daimlerchrysler.com">eric.valor@daimlerchrysler.com</a> wrote:
<blockquote
cite="midOF730D5942.C5302DAD-ON852571B2.0076CCCA-882571B2.0077F099@wkamerica.notes.chrysler.com"
type="cite"><br>
<font face="sans-serif" size="2">Dario:</font>
<br>
<br>
<font face="sans-serif" size="2">I forget the contribution you are
using,
but if you are using the Meyer contribution (my personal favorite..
cheers
Jim!), a user must first send an email which will then initiate RT
account
generation.</font>
<br>
<br>
<font face="sans-serif" size="2">I think Jim is working on another
overlay
to autocreate on web login, but I'll let him comment on that. If
you're not using the Meyer code, might I suggest doing so since Jim is
actively maintaining it and he is good about responding to questions.
I've
been using it on my production system here (don't tell Corporate!) for
the past few months and it's been solid (disclaimer: currently under
100
users with 5 queues).</font>
<br>
<font face="sans-serif" size="2"><br>
--<br>
Eric N. Valor<br>
Information Technology Manager<br>
DaimlerChrysler Research & Technology North America, Inc.<br>
<a class="moz-txt-link-abbreviated" href="mailto:eric.valor@daimlerchrysler.com">eric.valor@daimlerchrysler.com</a><br>
1510 Page Mill Road, Palo Alto, CA 94304<br>
CIMS 931-00-00<br>
650-845-2536<br>
<br>
: This Space Intentionally Left Blank :</font>
<br>
</blockquote>
<br>
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