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<DIV dir=ltr align=left><SPAN class=907200523-25072006><FONT face=Arial
color=#0000ff size=2>Weirdnesses-of-weird, the same thing was happening to
me. I pulled out the HTML comment from the beginning of the
autohandler/Auth file ("<!-- In autohandler/Auth callback -->"),
though, and that fixed it. When left in there, the comment is the first
bit of HTML sent - before the doctype declaration. A desperation move that
worked, pleasantly enough, but does anyone understand why this would break
IE? </FONT></SPAN></DIV>
<DIV dir=ltr align=left><SPAN class=907200523-25072006><FONT face=Arial
color=#0000ff size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><SPAN class=907200523-25072006><FONT face=Arial
color=#0000ff size=2>-Sean</DIV></FONT></SPAN><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
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<FONT face=Tahoma size=2><B>From:</B> rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <B>On Behalf Of </B>Helmuth
Ramirez<BR><B>Sent:</B> Tuesday, July 18, 2006 9:17 AM<BR><B>To:</B> John
Parker; rt-users@lists.bestpractical.com<BR><B>Subject:</B> RE: [rt-users] RT
3.6 Internet Explorer window resize crashes browser<BR></FONT><BR></DIV>
<DIV></DIV><!-- Converted from text/rtf format -->
<P align=left><SPAN lang=en-us><FONT face=Arial color=#000080 size=2>Yup, that
did it</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial
color=#000080 size=2>, I moved the Auth file to a different place, restarted
Apache, and formatting is back to normal within IE and I can resize the window
without issue</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Arial color=#000080 size=2>……</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us><FONT face=Arial color=#000080 size=2>soooooo</FONT></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial color=#000080 size=2> how do
we make the Auth file work? I</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us><FONT face=Arial color=#000080 size=2>’</FONT></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial color=#000080 size=2>ll help
with whatever I can</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Arial color=#000080 size=2>, unfortunately</FONT></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial color=#000080 size=2>
I</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT face=Arial
color=#000080 size=2>’</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us><FONT face=Arial color=#000080 size=2>m not much of a coder
:(</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN></P><BR>
<P align=left><SPAN lang=en-us><B><FONT face=Tahoma
size=2>From:</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Tahoma size=2> John Parker [<A
href="mailto:johnp@fmgsupport.com">mailto:johnp@fmgsupport.com</A>]<BR></FONT></SPAN><SPAN
lang=en-us><B></B></SPAN><SPAN lang=en-us><B><FONT face=Tahoma
size=2>Sent:</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Tahoma size=2> Tuesday, July 18, 2006 11:58 AM<BR></FONT></SPAN><SPAN
lang=en-us><B></B></SPAN><SPAN lang=en-us><B><FONT face=Tahoma
size=2>To:</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Tahoma size=2> Helmuth Ramirez;
rt-users@lists.bestpractical.com<BR></FONT></SPAN><SPAN
lang=en-us><B></B></SPAN><SPAN lang=en-us><B><FONT face=Tahoma
size=2>Subject:</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Tahoma size=2> RE: [rt-users] RT 3.6 Internet Explorer window resize
crashes browser</FONT></SPAN><SPAN lang=en-us></SPAN></P>
<P align=left><SPAN lang=en-gb><FONT face=Arial color=#000080 size=2>I have seen
this I think: It was when I added one of the LDAP overlays -</FONT></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-gb> <FONT face=Arial
size=2>/path/to/rt/local/html/Callbacks/LDAP/autohandler/Auth IE was worst
affected.</FONT></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-gb></SPAN></P>
<P align=left><SPAN lang=en-gb><FONT face=Arial size=2>I took that out again as
I needed the server running sharpish and haven’t had time to retest to try and
work out what was going on, but I would check anything you have added into RT
that is not in the 3.6 distribution.</FONT></SPAN></P>
<P align=left><SPAN lang=en-gb><FONT face=Arial size=2>Regards</FONT></SPAN></P>
<P align=left><SPAN lang=en-gb><FONT face=Arial
size=2>John</FONT></SPAN></P><BR><BR><BR>
<P align=left><SPAN lang=en-us><B><FONT face=Tahoma
size=2>From:</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Tahoma size=2> rt-users-bounces@lists.bestpractical.com [<A
href="mailto:rt-users-bounces@lists.bestpractical.com">mailto:rt-users-bounces@lists.bestpractical.com</A>]</FONT></SPAN><SPAN
lang=en-us><B></B></SPAN><SPAN lang=en-us><B> <FONT face=Tahoma size=2>On Behalf
Of</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us> <FONT face=Tahoma
size=2>Helmuth Ramirez<BR></FONT></SPAN><SPAN lang=en-us><B></B></SPAN><SPAN
lang=en-us><B><FONT face=Tahoma size=2>Sent:</FONT></B></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Tahoma size=2> 18 July 2006
15:15<BR></FONT></SPAN><SPAN lang=en-us><B></B></SPAN><SPAN lang=en-us><B><FONT
face=Tahoma size=2>To:</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us><FONT face=Tahoma size=2>
rt-users@lists.bestpractical.com<BR></FONT></SPAN><SPAN
lang=en-us><B></B></SPAN><SPAN lang=en-us><B><FONT face=Tahoma
size=2>Subject:</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Tahoma size=2> RE: [rt-users] RT 3.6 Internet Explorer window resize
crashes browser</FONT></SPAN><SPAN lang=en-us></SPAN></P>
<P align=left><SPAN lang=en-us><FONT face=Arial color=#000080 size=2>Just to add
a couple of other things about this. The login screen in Internet Explorer
isn’t centered, its off to the left. Once logged in, the text, bars,
boxes, are noticeably larger than in Firefox (the boxes start to overlap each
other).</FONT></SPAN></P><BR>
<P align=left><SPAN lang=en-us><B><FONT face=Tahoma
size=2>From:</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Tahoma size=2> rt-users-bounces@lists.bestpractical.com [<A
href="mailto:rt-users-bounces@lists.bestpractical.com">mailto:rt-users-bounces@lists.bestpractical.com</A>]</FONT></SPAN><SPAN
lang=en-us><B></B></SPAN><SPAN lang=en-us><B> <FONT face=Tahoma size=2>On Behalf
Of</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us> <FONT face=Tahoma
size=2>Helmuth Ramirez<BR></FONT></SPAN><SPAN lang=en-us><B></B></SPAN><SPAN
lang=en-us><B><FONT face=Tahoma size=2>Sent:</FONT></B></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Tahoma size=2> Tuesday, July 18,
2006 8:59 AM<BR></FONT></SPAN><SPAN lang=en-us><B></B></SPAN><SPAN
lang=en-us><B><FONT face=Tahoma size=2>To:</FONT></B></SPAN><SPAN
lang=en-us></SPAN><SPAN lang=en-us><FONT face=Tahoma size=2>
rt-users@lists.bestpractical.com<BR></FONT></SPAN><SPAN
lang=en-us><B></B></SPAN><SPAN lang=en-us><B><FONT face=Tahoma
size=2>Subject:</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN lang=en-us><FONT
face=Tahoma size=2> [rt-users] RT 3.6 Internet Explorer window resize crashes
browser</FONT></SPAN><SPAN lang=en-us></SPAN></P>
<P align=left><SPAN lang=en-us><FONT face=Arial size=2>I’m having the EXACT
issue mentioned here. My backend is Debian Sarge with MySql running
RT3.6. </FONT></SPAN><SPAN lang=en-us> </SPAN></P>
<P align=left><SPAN lang=en-us><FONT face=Arial size=2>Just in case I didn’t
send my e-mail in correctly, here is the original e-mail I am referring
to:</FONT></SPAN><SPAN lang=en-us></SPAN></P>
<P align=left><SPAN lang=en-us><FONT face=Arial
size=2>*******************************</FONT></SPAN><SPAN lang=en-us></SPAN></P>
<P align=left><SPAN lang=en-us><FONT face=Verdana color=#000000
size=2>Hello<BR><BR>Recently upgraded to RT 3.6 from RT3.4.<BR>Running on BSD5.4
with Mysql<BR><BR>Site works fine in Mozilla.<BR><BR>When a user using Internet
Explorer logs into RT and then resizes the</FONT></SPAN><SPAN
lang=en-us><B></B><B></B></SPAN><SPAN lang=en-us><B> <FONT face=Verdana
color=#000000 size=2>window</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us><FONT face=Verdana color=#000000 size=2>, the browser instance
becomes unresponsive and must be shut down.<BR>If I</FONT></SPAN><SPAN
lang=en-us><B></B><B></B></SPAN><SPAN lang=en-us><B> <FONT face=Verdana
color=#000000 size=2>resize</FONT></B></SPAN><SPAN lang=en-us></SPAN><SPAN
lang=en-us><FONT face=Verdana color=#000000 size=2> the login page, this does
not happen.<BR>Message shows up at bottom of browser saying 4 items remaining
and that it is Downloading picture cb.gif or ct.gif from the server. This
flickers for a few moments and then stops..<BR>While this is occurring, the
server itself becomes unresponsive. If I go to another browser and attempt to
login to the site, I get a timeout error. Ssh client still works.<BR><BR>The
debug.log and the apache logs do not show any activity while this is
occurring.<BR><BR>The at a glance page formatting is not showing up correctly.
The reminders and quick search boxes are on top of the 10 highest priority
tickets I own and 10 newest tickets.<BR><BR>Problem occurs on version
6.0.2900.2180 sp2 and 6.0.2800.1106 sp1 versions of Internet Explorer. Have not
tried others.<BR><BR>Thanks for any responses.<BR><BR>Steve
Hache</FONT></SPAN><SPAN lang=en-us></SPAN></P>
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<P align=left><SPAN lang=en-gb><FONT face=Arial size=1>FMG Support Ltd T:0870
830 3830 <A
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