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<DIV><FONT face=Arial size=2><SPAN class=647015718-25072006>Hi
all:</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=647015718-25072006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=647015718-25072006>RT 3.4.5 on RedHat
EL4</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=647015718-25072006>Using sendmail 8.13
as the MTA</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=647015718-25072006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=647015718-25072006>Wanting to send
email to 'rt' to open ticket. Got the groups and rights OK but the
inbound mail hangs in the queue.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN class=647015718-25072006>
(Deferred: prog mailer (/bin/sh) exited with
EX_TEMPFAIL)<BR>
"|/opt/rt3/bin/rt-mailgate --queue gen<BR>The full entry in the /etc/aliases
is</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=647015718-25072006> rt:
"|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url <A
href="http://localhost/">http://localhost/</A>"</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=647015718-25072006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=647015718-25072006>The searches I find
deal mostly with procmail - but we are not using procmail.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=647015718-25072006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN
class=647015718-25072006>Thanks</SPAN></FONT></DIV>
<DIV> </DIV>
<DIV align=left><FONT face=Arial size=4>Rick Garland</FONT></DIV>
<DIV align=left><FONT face=Arial>UNIX System Administrator</FONT></DIV>
<DIV align=left><FONT face=Arial size=2></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2>Evolving Systems, Inc</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>9777 Mount Pyramid Court</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Suite 100</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>Englewood, CO 80112</FONT></DIV>
<DIV align=left><FONT face=Arial size=2></FONT> </DIV>
<DIV align=left><FONT face=Arial size=2>phone: 303-802-2580</FONT></DIV>
<DIV align=left><FONT face=Arial size=2>cell:
720-210-4691</FONT></DIV>
<DIV align=left><FONT face=Arial size=2><A
href="mailto:rick.garland@evolving.com">rick.garland@evolving.com</A></FONT></DIV>
<DIV align=left><FONT face=Arial size=2></FONT> </DIV>
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