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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I have RT 3.5 with the LDAP overlay available from the
Wiki. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>When a user creates a ticket in self service, the ticket is
created just fine, but the requestor is not set to the actual requestor, and they
are given the error “</span></font>No permission to view newly created
ticket #26.”<o:p></o:p></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'>Is there a way around this?<o:p></o:p></span></font></p>
<p class=MsoNormal><b><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial;font-weight:bold'><o:p> </o:p></span></font></b></p>
<p class=MsoNormal><st1:place w:st="on"><st1:City w:st="on"><b><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:bold'>Stanley</span></font></b></st1:City></st1:place><b><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial;font-weight:
bold'> Brinkerhoff</span></font><o:p></o:p></b></p>
<p class=MsoNormal><font size=1 color=gray face=Arial><span style='font-size:
8.0pt;font-family:Arial;color:gray'>Network Administrator</span></font><font
size=1 color=gray><span style='font-size:8.0pt;color:gray'><o:p></o:p></span></font></p>
<p class=MsoNormal><st1:place w:st="on"><st1:PlaceName w:st="on"><font size=1
color=gray face=Arial><span style='font-size:8.0pt;font-family:Arial;
color:gray'>Clara</span></font></st1:PlaceName><font size=1 color=gray
face=Arial><span style='font-size:8.0pt;font-family:Arial;color:gray'> <st1:PlaceName
w:st="on">Martin</st1:PlaceName> <st1:PlaceName w:st="on">Center</st1:PlaceName></span></font></st1:place><font
size=1 color=gray face=Arial><span style='font-size:8.0pt;font-family:Arial;
color:gray'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=gray face=Arial><span style='font-size:
8.0pt;font-family:Arial;color:gray'>ph/802.728.4466<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=1 color=gray face=Arial><span style='font-size:
8.0pt;font-family:Arial;color:gray'>fx/802.728.4197</span></font><font size=1
color=gray><span style='font-size:8.0pt;color:gray'><o:p></o:p></span></font></p>
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12.0pt'><o:p> </o:p></span></font></p>
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