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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Thanks much, Eric. That worked perfectly. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
eric.valor@daimlerchrysler.com [mailto:eric.valor@daimlerchrysler.com] <br>
<b><span style='font-weight:bold'>Sent:</span></b> Thursday, July 27, 2006 3:16
PM<br>
<b><span style='font-weight:bold'>To:</span></b> <st1:PersonName w:st="on">rt-users@lists.bestpractical.com</st1:PersonName><br>
<b><span style='font-weight:bold'>Cc:</span></b> <st1:PersonName w:st="on">Matt
Nichols</st1:PersonName><br>
<b><span style='font-weight:bold'>Subject:</span></b> Re: RT-Users Digest, Vol
28, Issue 90</span></font><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal style='margin-bottom:12.0pt'><font size=3
face="Times New Roman"><span style='font-size:12.0pt'><br>
</span></font><font size=2 face=sans-serif><span style='font-size:10.0pt;
font-family:sans-serif'>Matt:</span></font> <br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>I'm
a Deb-head, too. Debian stores its RT local stuff in
/usr/local/share/request-tracker3.4. </span></font> <br>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'>Your
LdapAutocreateAuthCallback should go in /usr/local/share/request-tracker3.4/html/.</span></font>
<br>
<font size=2 face=sans-serif><span style='font-size:10.0pt;font-family:sans-serif'><br>
--<br>
Eric N. Valor<br>
Information Technology Manager<br>
DaimlerChrysler Research & Technology North America, Inc.<br>
eric.valor@daimlerchrysler.com<br>
<st1:address w:st="on"><st1:Street w:st="on">1510 Page Mill Road</st1:Street>, <st1:City
w:st="on">Palo Alto</st1:City>, <st1:State w:st="on">CA</st1:State> <st1:PostalCode
w:st="on">94304</st1:PostalCode></st1:address><br>
CIMS 931-00-00<br>
650-845-2536<br>
<br>
: This Space Intentionally Left Blank :</span></font> <br>
<br>
<br>
<br>
<br>
<tt><font size=2 face="Courier New"><span style='font-size:10.0pt'>I've been
successfully using the LDAP Overlay</span></font></tt><font size=2
face="Courier New"><span style='font-size:10.0pt;font-family:"Courier New"'><br>
<tt><font face="Courier New">(http://wiki.bestpractical.com/index.cgi?LdapUserLocalOverlay)
for some</font></tt><br>
<tt><font face="Courier New">time now and I'd like to start using
LdapAutocreateAuthCallback</font></tt><br>
<tt><font face="Courier New"><http://wiki.bestpractical.com/index.cgi?LdapAutocreateAuthCallback>
..</font></tt><br>
<tt><font face="Courier New">My RT installation (3.4.4.1 installed form a
debian package) didn't have</font></tt><br>
<tt><font face="Courier New">the "local" directory structure so I
created:</font></tt><br>
<br>
<tt><font face="Courier New">/usr/share/request-tracker3.4/local/html/Callbacks/LDAP/autohandler/
and</font></tt><br>
<tt><font face="Courier New">added the code from LdapAutocreateAuthCallback</font></tt><br>
<tt><font face="Courier New"><http://wiki.bestpractical.com/index.cgi?LdapAutocreateAuthCallback>
to</font></tt><br>
<tt><font face="Courier New">a file called Auth. I've restarted apache but RT
does not seem to be</font></tt><br>
<tt><font face="Courier New">aware of this Callback code. New users who attempt
to login to the web</font></tt><br>
<tt><font face="Courier New">interface for the first time (who exist in
AD/LDAP) are not allowed to</font></tt><br>
<tt><font face="Courier New">login. The logs show:</font></tt><br>
<br>
<br>
<br>
<tt><font face="Courier New">[Thu Jul 27 15:03:23 2006] [error]: FAILED LOGIN
for someuser from</font></tt><br>
<tt><font face="Courier New">some.ip.address
(/usr/share/request-tracker3.4/html/autohandler:191)</font></tt><br>
<br>
<br>
<br>
<tt><font face="Courier New">A point in the right direction would be
appreciated. </font></tt><br>
<br>
</span></font><o:p></o:p></p>
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