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<DIV><FONT face=Arial size=2><SPAN class=171331705-08082006>Hi
there,</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=171331705-08082006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=171331705-08082006>We are using
RT3.0.12 with Mysql. The tickets in a certain queue have some confidential
thing, so we want to hide the resolved tickets from the normal user, and only
let the Manager group see the contents.I am new in RT area, so anybody can help
me? Thanks a lot.</SPAN></FONT></DIV>
<DIV><FONT face=Arial size=2><SPAN
class=171331705-08082006></SPAN></FONT> </DIV>
<DIV><FONT face=Arial size=2><SPAN class=171331705-08082006>Best
Regard,</SPAN></FONT></DIV>
<DIV><SPAN class=171331705-08082006><FONT face=Arial><FONT
size=2>Janet <SPAN
class=484004405-08082006>Zhang</SPAN></FONT></FONT></SPAN></DIV></DIV></BODY></HTML>