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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'>Hello<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>I was searching for a way to reverse the history on a ticket and found the
answer at this page in RT Wiki: <a
href="http://wiki.bestpractical.com/index.cgi?ReverseHistoryOrder">http://wiki.bestpractical.com/index.cgi?ReverseHistoryOrder</a>
<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'>Quote from the first answer: “</span></font><i><span lang=EN-GB
style='font-style:italic'>RT-3.4.6 and 3.6.1 have global config option
OldestTransactionFirst</span></i><span lang=EN-GB>”</span><span
lang=EN-GB><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt'><o:p> </o:p></span></font></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>My problem is that i can’t
find any information about how to set (or actual unset) the </span></font><font
size=2 face=Arial><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>OldestTransactionFirst
config option. I did try following in etc/RT_SiteConfig.pm, but without any
luck.<o:p></o:p></span></font></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>Set($OldestTransactionFirst,
0);<o:p></o:p></span></font></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>Set($OldestTransactionFirst,
1);<o:p></o:p></span></font></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>Set($OldestTransactionFirst,
undef);<o:p></o:p></span></font></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>Any ideas?<o:p></o:p></span></font></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'><o:p> </o:p></span></font></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>Med venlig hilsen / Best
regards</span></font><span lang=EN-GB><o:p></o:p></span></p>
<p style='margin:0cm;margin-bottom:.0001pt'><st1:PersonName
ProductID="Brian Kjelin Olsen" w:st="on"><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Brian Kjelin Olsen</span></font></st1:PersonName><o:p></o:p></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Systemkonsulent</span></font><o:p></o:p></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Schilling A/S</span></font><o:p></o:p></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Baldersbækvej 24-26</span></font><o:p></o:p></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>DK-2635 Ishøj</span></font><o:p></o:p></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Tel: +45 70 27 99 00</span></font><o:p></o:p></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Fax: +45 70 27 99 10</span></font><o:p></o:p></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>bko@schilling.dk</span></font><o:p></o:p></p>
<p style='margin:0cm;margin-bottom:.0001pt'><font size=3 face="Times New Roman"><span
style='font-size:12.0pt'><a href="file:///\\www.schilling.dk"><font size=2
face=Arial><span style='font-size:10.0pt;font-family:Arial'>www.schilling.dk</span></font></a></span><o:p></o:p></font></p>
<p class=MsoNormal><font size=2 face=Arial><o:p> </o:p></font></p>
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