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<p class=MsoPlainText><font size=2 face="Courier New"><span style='font-size:
10.0pt'>You could always import all your AD users, assuming that's where most
(if not all) your tickets will be coming from. Then you don't have to worry
about them sending an e-mail the first time.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] <b><span style='font-weight:
bold'>On Behalf Of </span></b>Matt Nichols<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, August 11, 2006 1:58
PM<br>
<b><span style='font-weight:bold'>To:</span></b>
eric.valor@daimlerchrysler.com; rt-users@lists.bestpractical.com<br>
<b><span style='font-weight:bold'>Cc:</span></b> pkime@Shopzilla.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> RE: [rt-users] RT and
LDAP authentication (Win2k AD)</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>If you would like local RT accounts to be
automatically created upon first web login you’ll need to use Jim’s
<a href="http://wiki.bestpractical.com/index.cgi?LdapAutocreateAuthCallback">http://wiki.bestpractical.com/index.cgi?LdapAutocreateAuthCallback</a>
in conjunction with the LDAP overlay. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>From:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com]
<b><span style='font-weight:bold'>On Behalf Of </span></b>eric.valor@daimlerchrysler.com<br>
<b><span style='font-weight:bold'>Sent:</span></b> Friday, August 11, 2006
12:17 PM<br>
<b><span style='font-weight:bold'>To:</span></b>
rt-users@lists.bestpractical.com<br>
<b><span style='font-weight:bold'>Cc:</span></b> pkime@Shopzilla.com<br>
<b><span style='font-weight:bold'>Subject:</span></b> [rt-users] RT and LDAP
authentication (Win2k AD)</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><br>
</span></font><font size=2 face=Arial><span style='font-size:10.0pt;font-family:
Arial'>AFAIK, and IIRC, Jim Meyer's code requires an initial email from the
user to autocreate accounts from AD info. You can't autocreate from web
login using his code.</span></font> <br>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'>Make
sure your users have email addies configured in their AD records.</span></font>
<br>
<font size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><br>
--<br>
Eric N. Valor<br>
Information Technology Manager<br>
DaimlerChrysler Research & Technology North America, Inc.<br>
eric.valor@daimlerchrysler.com<br>
<st1:address w:st="on"><st1:Street w:st="on">1510 Page Mill Road</st1:Street>, <st1:City
w:st="on">Palo Alto</st1:City>, <st1:State w:st="on">CA</st1:State> <st1:PostalCode
w:st="on">94304</st1:PostalCode></st1:address><br>
CIMS 931-00-00<br>
650-845-2536<br>
<br>
: This Space Intentionally Left Blank :</span></font><o:p></o:p></p>
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