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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hi everyone,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>My users have informed me that they are unable to click on
hyperlinks for any of the tickets listed under “10 Highest Priority
Tickets I own.” All they see is plain text for the list of tickets. I
have verified this behavior from my workstation for all of their accounts. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>They are able to manipulate tickets by searching for them
manually or doing a quick search. For testing purposes I have made the users “SUPER
USERS” and they still do not see hyperlinks. My user works just fine, with
the same permissions and group membership as them. <o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Any ideas? Thanks<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Best Regards,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Josh Barron</span></font><font size=2 face=Calibri><span
style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Systems Administration</span></font><font size=2
face=Calibri><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></font></p>
<p class=MsoNormal><b><i><font size=2 color=red face=Arial><span
style='font-size:10.0pt;font-family:Arial;color:red;font-weight:bold;
font-style:italic'>NetCentral Inc.</span></font></i></b><font size=2
face=Calibri><span style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>P: 208.376.3130</span></font><font size=2 face=Calibri><span
style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>F: 208.514.4527</span></font><font size=2 face=Calibri><span
style='font-size:11.0pt;font-family:Calibri'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
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