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Thanks for the reply. <br>
I've attached below the output of 'make initialize-database'<br>
<br>
/usr/bin/perl //l/disk0/tools/rt/cpqd-gp/sbin/rt-setup-database
--action init --dba root --prompt-for-dba-password<br>
Use of uninitialized value in concatenation (.) or string at
/l/disk0/tools/rt/cpqd-gp/etc/RT_SiteConfig.pm line 23, <DATA>
line 273.<br>
In order to create or update your RT database,this script needs to
connect to your mysql instance on localhost as root.<br>
Please specify that user's database password below. If the user has no
database<br>
password, just press return.<br>
<br>
Password:<br>
Now creating a database for RT.<br>
Creating mysql database rt_cpqd_gp.<br>
Now populating database schema.<br>
Creating database schema.<br>
readline() on closed filehandle SCHEMA_LOCAL at
//l/disk0/tools/rt/cpqd-gp/sbin/rt-setup-database line 192.<br>
Done setting up database schema.<br>
Now inserting database ACLs<br>
Done setting up database ACLs.<br>
Now inserting RT core system objects<br>
Checking for existing system user...not found. This appears to be a
new installation.<br>
Creating system user...done.<br>
Now inserting RT data<br>
Creating Superuser ACL...done.<br>
Creating groups...3.4.5.6.7.8.9.done.<br>
Creating users...(Error: Could not set user info)0.(Error: Could not
set user info)0.done.<br>
Creating queues...1.2.done.<br>
Creating ACL...[Tue Aug 15 20:53:08 2006] [crit]: 1
(/l/disk0/tools/rt/cpqd-gp/lib/RT/ACE_Overlay.pm:907)<br>
[Tue Aug 15 20:53:08 2006] [crit]: Can't load a principal for id
(/l/disk0/tools/rt/cpqd-gp/lib/RT/ACE_Overlay.pm:908)<br>
Principal not found..[Tue Aug 15 20:53:08 2006] [crit]: 1
(/l/disk0/tools/rt/cpqd-gp/lib/RT/ACE_Overlay.pm:907)<br>
[Tue Aug 15 20:53:08 2006] [crit]: Can't load a principal for id
(/l/disk0/tools/rt/cpqd-gp/lib/RT/ACE_Overlay.pm:908)<br>
Principal not found..done.<br>
Creating ScripActions...1.2.3.4.5.6.7.8.9.10.11.12.13.14.15.16.17.done.<br>
Creating ScripConditions...1.2.3.4.5.6.7.8.9.10.done.<br>
Creating templates...1.2.3.4.5.6.7.8.9.10.11.12.done.<br>
Creating scrips...1.2.3.4.5.6.7.8.9.10.11.12.13.14.done.<br>
Creating predefined searches...1.2.3.done.<br>
Done setting up database content.<br>
<br>
Any help is appreciated.<br>
Dário<br>
<br>
Jesse Vincent wrote:
<blockquote cite="mid20060815203118.GN975@bestpractical.com" type="cite">
<pre wrap="">
On Tue, Aug 15, 2006 at 05:30:10PM -0300, Dario Luis Coneglian Oliveros wrote:
</pre>
<blockquote type="cite">
<pre wrap="">What happened to root db user ? It does not seem to exist in 3.6.1 anymore.
After installing the lastest release, I noticed RT_System was the only
user in database (I am using MySQL).
</pre>
</blockquote>
<pre wrap=""><!---->
When I've installed RT 3.6.1, I got the root user. Can you show us a
transcript of your install?
</pre>
<blockquote type="cite">
<pre wrap="">In the past I would setup a new database and root was automatically created.
I wonder if there's another way to have an admin user after a fresh
install. Any hints ?
Thanks,
Dário
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</pre>
</blockquote>
<pre wrap=""><!---->
</pre>
</blockquote>
<br>
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