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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Anyone have the Steal Ticket notification working with RT
3.6.X? I have tried using the sample in RT Essentials but notification to
the former owner is never sent/received. The book has two examples of the
template but they are not the same. Would appreciate a working example of
the scrip/template if anyone has them.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>FYI: Got my continual login issue resolved. I
was logging in using the hostname and forced to sign in again when stealing
tickets etc. By using the fully qualified domain name of the server when
initially logging in I no longer have to login in multiple times.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Thank you<o:p></o:p></span></font></p>
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