<div><pre>Hi,<br><br>Our RT installation is experiencing some problems after upgrading from 3.4.4to<br>3.6.0.<br><br>The upgrade process concluded aparently with no errors, but when I access RT<br>through the web interface I can see:
<br><br><br>"Predefined search My Tickets not found "<br><br>In addition, the web interface seems not to be showing properly. Logo, search box, "New Ticket in" button ... are displayed in the same column:
</pre>

<div>
<ul><div><div>
  <table bgcolor="#ffffff" border="0" cellpadding="0" cellspacing="0" width="100%">
<tbody><tr><td colspan="2"><br>
</td>
    <td> </td>
    <td> </td>
    <td align="right" width="50%">
<span><a href="https://www.icfo.es/rt/Ticket/Create.html?Queue=7#skipnav" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)"></a> |</span><br>
</td></tr></tbody>
  </table>
  <br>
  <div>
    <span>
<form action="http://rt/Search/Simple.html" target="_blank" onsubmit="return window.confirm("You are submitting information to an external page.\nAre you sure?");">
  <input size="12" name="q" accesskey="0">
  <input value="Search" type="submit">
</form>
    </span>
    <span>
<form action="http://rt/Ticket/Create.html" name="CreateTicketInQueue" target="_blank" onsubmit="return window.confirm("You are submitting information to an external page.\nAre you sure?");">
<input value="New ticket in" type="submit"> <label accesskey="9">
  <select name="Queue"><option value="8">
    building
  </option><option value="3">
    eWorkshop
  </option><option value="7">
    IT
  </option><option value="4">
    mWorkshop
  </option></select>

</label>

</form>
    </span>
  </div>




  <div>
<ul><div><div>
  <li>
    
    <a href="https://www.icfo.es/rt/" accesskey="1" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
    Home</a>
  </li>
  <li>
    <span>· </span>
    <a href="https://www.icfo.es/rt/Search/Simple.html" accesskey="2" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
    Simple Search</a>
  </li>
  <li>
    <span>· </span>
    <a href="https://www.icfo.es/rt/Search/Build.html" accesskey="3" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
    Tickets</a>
  </li>
  <li>
    <span>· </span>
    <a href="https://www.icfo.es/rt/RTFM/index.html" accesskey="4" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
    RTFM</a>
  </li>
  <li>
    <span>· </span>
    <a href="https://www.icfo.es/rt/Tools/index.html" accesskey="5" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
    Tools</a>
  </li>
  <li>
    <span>· </span>
    <a href="https://www.icfo.es/rt/Admin/" accesskey="6" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
    Configuration</a>
  </li>
  <li>
    <span>· </span>
    <a href="https://www.icfo.es/rt/Approvals/" accesskey="7" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
    Approval</a>
  </li>
</div></div></ul>



  </div>


  <div>
  <h1>Create a new ticket</h1>

  <ul><div><div><div>
 
    </div></div></div></ul>

  <ul><div><div><div>
    <li>
      <a href="https://www.icfo.es/rt/Ticket/Create.html?Queue=7#basics" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Show basics</a>
    </li>
    <li><span>· </span>
      <a href="https://www.icfo.es/rt/Ticket/Create.html?Queue=7#details" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">Show details</a>
    </li>
    </div></div></div></ul>
  </div>
</div></div></ul>



</div>
<pre><br><br>Any suggestion will be highly appreciated.<br><br>Thanks!</pre>

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