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<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Hello,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m trying to upgrade from RT 3.4.5 to RT 3.6.1 and
after installation of new RT and importing database from old version<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I’m getting error message like below when I’m
logging into application<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p align=center style='text-align:center'><b><font size=1 face=Verdana><span
lang=EN style='font-size:9.0pt;font-family:Verdana;font-weight:bold'>System
error</span></font></b><font size=1 face=Verdana><span lang=EN
style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>error:</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'>Can't call method "Content" on an undefined
value at /opt/rt3_6_1/share/html/Elements/MyRT line 75.</span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>context:</span></font></b><font size=1
face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;font-weight:bold'>...</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:9.0pt;
font-family:Verdana'><o:p> </o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;font-weight:bold'>71:</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:9.0pt;
font-family:Verdana'><o:p> </o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;font-weight:bold'>72:</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'>unless (exists $session{'my_rt_portlets'}) {</span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;font-weight:bold'>73:</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'>my ($d_portlets) =
RT::System->new($session{'CurrentUser'})->Attributes->Named('HomepageSettings');</span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;font-weight:bold'>74:</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'>my $user = $session{'CurrentUser'}->UserObj;</span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;font-weight:bold'>75:</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 color=red face=Verdana><span
style='font-size:7.5pt;font-family:Verdana;color:red'>$session{'my_rt_portlets'}
= $user->Preferences('HomepageSettings', $d_portlets->Content);</span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;font-weight:bold'>76:</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'>}</span></font><font size=1 face=Verdana><span
style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;font-weight:bold'>77:</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:9.0pt;
font-family:Verdana'><o:p> </o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;font-weight:bold'>78:</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'>my $portlets = $session{'my_rt_portlets'};</span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;font-weight:bold'>79:</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:9.0pt;
font-family:Verdana'><o:p> </o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:
7.5pt;font-family:Verdana;font-weight:bold'>...</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:9.0pt;
font-family:Verdana'><o:p> </o:p></span></font></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'><o:p></o:p></span></font></p>
</td>
</tr>
<tr>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><b><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana;font-weight:bold'>code stack:</span></font></b><font
size=1 face=Verdana><span style='font-size:7.5pt;font-family:Verdana'> </span></font><font
size=1 face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
<td nowrap valign=top style='padding:1.2pt 6.0pt 1.2pt 6.0pt'>
<p class=MsoNormal><font size=1 face=Verdana><span style='font-size:7.5pt;
font-family:Verdana'>/opt/rt3_6_1/share/html/Elements/MyRT:75<br>
/opt/rt3_6_1/share/html/index.html:79<br>
/opt/rt3_6_1/share/html/autohandler:279</span></font><font size=1
face=Verdana><span style='font-size:9.0pt;font-family:Verdana'><o:p></o:p></span></font></p>
</td>
</tr>
</table>
<p class=MsoNormal><font size=1 face=Verdana><span lang=EN style='font-size:
9.0pt;font-family:Verdana'><a
href="http://rttest.inhouse.paddypower.com/#raw#raw"><b><font color="#006699"><span
style='color:#006699;font-weight:bold;text-decoration:none'>raw error</span></font></b></a></span></font><font
size=2 face=Arial><span lang=EN style='font-size:10.0pt;font-family:Arial'> </span></font><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'><o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I tried to do upgrade actions on database using upgrade
files of version 3.5.1 but actually it seems that there is nothing to do in
MySQL between<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>3.4.5 and 3.6.1 – am I wrong?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Could anybody tell me what to do to fix the problem? Any
ideas?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Cheers<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Jacek Rudowski<o:p></o:p></span></font></p>
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